Overnight and weekend support can be a minefield for operations teams tasked with attempting to maintain system availability, especially when they must rely on laptop-based VPN access—where a delayed response can prove costly.
With over 2 billion smartphone users worldwide, it’s perfectly reasonable for you to use the BYOD movement to your advantage and start managing your IT infrastructure from the palm of your hand.
Watch this on-demand webinar to learn how Halcyon has modernized this crucial layer of support by introducing mobile applications for IBM i monitoring.
You’ll hear how one company has used the Enterprise Console mobile app to provide a valuable audit trail and speed up response time. You’ll also learn:
- The benefits of mobile apps
- How to respond to critical messages within seconds
- How to get notifications your way on your device
- How to set up escalation, ensuring alerts are always handled in a timely fashion
If your team is responsible for managing IBM i applications and services after regular business hours, you won’t want to miss this one!