Switch and Smile
Robot HA

Switch and Smile

Your simple, safe, and cost-effective alternative to legacy high availability tools.

“I absolutely cannot say enough about Robot HA. No matter where I’ve installed or used it, it’s been a great product. I’m happy it’s under the HelpSystems umbrella.”

Gerald Dalton
IT Director
Nesco Resource

“With Robot HA, we know our data will be available in the event of a disaster at our main data center.”

Dave Lattanzi
Information Systems Manager
Furuno USA

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Frequently Asked Questions

Is HelpSystems an expert on IBM i high availability?

Yes. Robot HA, now shipping version 12, boasts hundreds of happy customers around the world and does not suffer from the legacy complications that sometimes accompany older AS/400 solutions. In addition, HelpSystems has been automating and monitoring IBM i for 30+ years. We understand the problems that can pop up in high availability environments and our expert tech support team is ready to help you through them at any time, day or night.

Can HelpSystems help me migrate my current setup?

We find that many customers are not comfortable doing a role swap with their current solution or have never tested their role swap. This tells us that their current setup might not be correct. In such cases, Robot HA offers a smart, step-by-step transition to ensure that a proper setup is in place from the beginning. This is not a huge issue for either of us as Robot HA is easy to implement. Plus, HelpSystems has the best tech support in the business. They’ll be with you every step of the way until you’re comfortable with your new tool.

 

What does a Robot HA trial include?

Our trials are the actual software that you would own. You have access to the full product as well as our world-class tech support team. Our experts will help you get set up correctly and provide basic training right off the bat. We encourage you to reach out to our friendly experts at any time during your trial with questions, comments, or concerns. Remember, it’s our goal to get you smiling again!

How would I run Robot HA alongside my current vendor's software?

We recommend installing Robot HA on the same two systems and set it up to replicate a different set of libraries/IFS. This demonstrates proof of concept and allows you to transition to Robot HA at your own pace. 

Does Robot HA work well alongside PowerHA?

Yes. Thanks to our special partnership with IBM, HelpSystems has exclusive insight into PowerHA. Robot HA can close the gaps by adding flexibility and providing replication for data and applications in SYSBAS. It can even replicate data out of your IASP to another server or partition for business intelligence purposes.

Can Robot HA scale to accommodate IBM i environments of any size?

Yes. Robot HA scales to match the workload on your IBM i. It can replicate 188 million journal transactions per hour across any distance—physical or virtual—and apply the data the moment it is received. Robot HA can also work with the IBM journal caching API, which organizations buy separately from IBM.

Does Robot HA support SAN?

Yes. Robot HA supports internal and external disks, as well as SYSBAS, ASPs, and IASPs. It can even help you migrate from internal to external disk.

Does Robot HA integrate with my other HelpSystems products?

Yes. Robot HA is part of the Robot product line, which has been automating and monitoring your IBM i high availability environment for 30+ years. Robot HA is especially powerful when paired with Robot Console message management software, Robot Monitor performance monitoring software, or Robot Schedule batch management software. The monitoring templates in our Halcyon product line will also give your HA a boost, no matter your solution.

Does Robot HA have emailing and alerting capabilities?

Robot HA ships with a built-in notification and an audit process, which can run to verify you are ready for a role swap in your desired interval. HelpSystems also offers complementary monitoring tools for added assurance and real-time notification.

What about my audits that I run today?

We find that many customers have been over-running audits for fear of being out of sync with data and objects. Much of this fear is justified because of how other HA products probe for new objects being added to the system. Robot HA does not use QAUDJRN, which overtaxes system performance. If you’re still nervous, Robot HA does ship with integrity checks, which can be scheduled to occur at responsible intervals.

Is data replication with Robot HA fast?

Robot HA is written directly on top of IBM i sockets. It does not use standard internet applications like FTP, Telnet, etc., which are also written on top of the sockets layer. This makes Robot HA fast and flexible—it is not limited by FTP or other standard application restrictions. It also uses local and remote journaling.

How does Robot HA transport data?

Robot HA transfers data via local and remote journaling over TCP/IP. Robot HA has built-in, data-in-flight encryption, which is useful where SSL (secure sockets layer protocol) encryption is not present or not desirable.

Is Robot HA software or hardware replication?

Robot HA is software-based replication, also known as logical replication. The production (source) and backup (target) systems can be different IBM i models with different versions of operating system and located any distance from each other without performance or latency issues. HelpSystems also shares the roadmap for PowerHA with IBM and leads development and support efforts.

About HelpSystems

Meet Robot, the product line that started it all

Robot’s roots run deep. We’ve been part of the IBM i community for 35+ years. We know the platform inside and out. More importantly, we understand the people who manage it and the organizations who run on it. When you need a partner on IBM i—not just a vendor—you need Robot. Our leading software includes feature-rich solutions with flexibility for every IBM i environment and our tenured IBM i pros and friendly tech support add valued expertise to our customers every day. But we don’t rest on our laurels. We are actively developing our IBM i solutions based on IT trends and feedback from users like you. We can’t wait to welcome you to the HelpSystems family!