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HelpSystems training has helped thousands of IT professionals to better leverage their enterprise software and streamline their processes.

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Discover how to create probes and refine your process in Intermapper. Start your free training now!

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How does Intermapper store the data it collects from monitored devices? InterMapper automatically saves data from probes that is designated “Autorecord”. This function of the InterMapper server puts data into the Chart Data folder in Intermapper Settings. Start your training now!

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When configured to do so, Intermapper can save a great deal of information about devices, interfaces, events, and performance data in the Intermapper Database. The best way to access information in this database is to use Intermapper Reports, but sometimes you may want to retrieve information not covered by one of our reports. Intermapper Database uses the PostgreSQL database engine and thus can be queried using SQL. Start your training now!

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Intermapper provides a complete set of tools to the user for investigating, understanding and troubleshooting unexpected results. Learn More!

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This online training course helps you advance your proficiency with the world's most advanced job scheduler, Robot Schedule.

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In this live, instructor-led class, you'll learn how to write professional reports with Viewpoint and Crystal Reports.

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This online training course helps you master the basics of centrally monitoring message, application, resource, and performance statuses that are managed by Robot software running on your IBM i partitions.

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This class provides comprehensive end user training for Showcase 9.

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For Showcase 10 users: This on-demand recorded training session allows you to learn how to create professional reports at your own pace.

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Viewpoint Express is the fastest way to get started with Showcase 10. This live, instructor-led, two-part class focuses on getting the most out of this powerful information tool.

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Viewpoint Express is the fastest way to get started with Sequel. This instructor-led, two-part class focuses on getting the most out of this powerful information tool.

Available On Demand

Viewpoint Express Plus is a recorded instructor-led, three-part class that provides a comprehensive approach to getting started with Sequel. Go beyond inquiries and tabling. Learn drill-downs, scripting, and more.

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This instructor-led class focuses on using Viewpoint to write production reports. This course provides a comprehensive introduction to the Host Report Writer. Topics range from building basic reports with the design wizard through more sophisticated use.

Available On Demand

This instructor-led class focuses on using Viewpoint to write production reports. This course provides a comprehensive introduction to the Host Report Writer. Topics range from building basic reports with the design wizard through more sophisticated use.

Available On Demand

For Sequel users: This recorded instructor-led class teaches you how to create scriptsand script views for end users and for scheduling.

Available On Demand

This class gives you a solid working knowledge of Sequel and its functions that will allow you to create views (data retrieval/queries), Host and Client Tables (cross-tab summaries), add run-time prompting and more.

Available On Demand

This class gives you a solid working knowledge of Sequel and its functions that will allow you to create views (data retrieval/queries), Host and Client Tables (cross-tab summaries), add run-time prompting, build scripts and more.

Available On Demand
Available On Demand

This live, instructor-led, three-part class focuses on using Showcase Query for access to your IBM i data. During this three-session introductory course, you'll learn how to create, modify and run Showcase Queries, add run-time prompts and create new columns and conditions using SQL functions.

Available On Demand

Dashboards are a great way to provide business information. In this live, instructor-led class, you will learn the ins and outs of dashboard creation and deployment.

Available On Demand
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