Self-Service Resources

Search Self Service Resources

In order to simplify your life and give you a centralized hub for HelpSystems product resources, we’re in the process of moving self-service content into our new HelpSystems Community portal.

If you’re looking for Automate, Skybot (recently rebranded as Automate Schedule), Intermapper, or Document Management (RJS) support resources in particular, you will now find everything you need in the new Community Knowledge Base. Thanks for your patience during this transition—we think you’ll really like your new community. Visit the portal >

Showing 1 - 21 of 30
Content types: How To Guide, How To Video, Product Manual X Product lines: Bytware X
Product Manual
July 28th, 2016

Download the StandGuard Network Security User Guide in PDF format.

Is it possible for MessengerPlus to monitor messages that appear on the system when MessengerPlus isn't running? Yes. Here’s how…

Bytware provides a Sequel dashboard that allows you to display information from the Messenger products. If you use both Sequel data access and analysis software and Messenger, you can download this dashboard and use it to see a high-level...

Requirements

V5R3 or higher.

Compatible with i5/OS V5R3, V5R4 and IBM i 6.1 and 7.1.

Ability to sign on to the IBM i with *ALLOBJ authority.

Must be current on the latest Cumulative PTF Package, HIPER Group PTF, and...

Requirements

V5R3 or higher.

Compatible with i5/OS V5R3, V5R4 and IBM i 6.1 and 7.1.

Ability to sign on to the IBM i with *ALLOBJ authority.

Must be current on the latest Cumulative PTF Package, HIPER Group PTF, and...

Requirements

V5R3 or higher.

Compatible with i5/OS V5R3 and V5R4, and IBM i 6.1, 7.1, and 7.2.

Ability to sign on to the IBM i with *ALLOBJ authority.

Must be current on the latest Cumulative PTF Package, HIPER Group PTF,...

Requirements

V5R4 or higher.

Compatible with i5/OS V5R4, and IBM i 6.1, 7.1, and 7.2.

Ability to sign on to the IBM i with *ALLOBJ authority.

Must be current on the latest Cumulative PTF Package, HIPER Group PTF, and...

Requirements

V5R3 or higher.

Compatible with i5/OS V5R3, V5R4 and IBM i 6.1 and 7.1.

Ability to sign on to the IBM i with *ALLOBJ authority.

Must be current on the latest Cumulative PTF Package, HIPER Group PTF, and...

Requirements

V5R3 or higher.

Compatible with i5/OS V5R3, V5R4 and IBM i 6.1 and 7.1.

Ability to sign on to the IBM i with *ALLOBJ authority.

Must be current on the latest Cumulative PTF Package, HIPER Group PTF, and...

Requirements

V5R3 or higher.

Compatible with i5/OS V5R3 and V5R4, and IBM i 6.1, 7.1, and 7.2.

Ability to sign on to the IBM i with *ALLOBJ authority.

Must be current on the latest Cumulative PTF Package, HIPER Group PTF,...

Requirements

V5R4 or higher.

Compatible with i5/OS V5R4, and IBM i 6.1, 7.1, and 7.2.

Ability to sign on to the IBM i with *ALLOBJ authority.

Must be current on the latest Cumulative PTF Package, HIPER Group PTF, and...

Unfortunately, there isn't an API that we can use to allow you to view another user's screen, so you actually have to patch a couple of our programs to make them System State programs. The programs we have you change access System State Objects....

How To Guide
September 14th, 2017
Requirements

V5R3 or higher.

Compatible with i5/OS V5R3 and V5R4, and IBM i 6.1, 7.1, and 7.2.

Ability to sign on to the IBM i with *ALLOBJ authority.

Must be current on the latest Cumulative PTF Package, HIPER Group PTF,...

Description

This PTF allows Stand Guard Network Security and Stand Guard Recycle Bin to function properly on the same IBM i.

Requirements

Stand Guard Network Security is currently installed.

Ability to sign on to the IBM i as...

This program may be installed locally on a PC or on a network drive.

Requirements

Java version 1.4 or later installed on each PC where the program is used.

MessengerConsole or MessengerPlus, version 7 or higher.

Installation...

For instructions, see " Stand Guard Anti-Virus for Linux: Download and Installation " under Powertech.

Requirements

V5R3 or higher.

Compatible with i5/OS V5R3 and V5R4, and IBM i 6.1, 7.1, and 7.2.

Ability to sign on to the IBM i as QSECOFR or equivalent (*SECADM, *ALLOBJ, and authority to RSTLICPGM command).

A license key...

Requirements

V5R3 or higher.

Ability to sign on to the IBM i as QSECOFR or equivalent (*SECADM, *ALLOBJ, and authority to RSTLICPGM command).

Must be current on the latest Cumulative PTF Package, HIPER Group PTF, and Database...

Requirements

Stand Guard Network Security version 2.3 is currently installed.

Ability to sign on to the IBM i as QSECOFR or equivalent (*SECADM, *ALLOBJ, and authority to the ALWOBJDIF parameter on the RSTOBJ command).

Instructions...

To maximize your protection and mitigate potential virus outbreaks, we recommend the following configurations for your mail scanning.