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Self-Service Resources

Search Self Service Resources

In order to simplify your life and give you a centralized hub for HelpSystems product resources, we’re in the process of moving self-service content into our new HelpSystems Community portal.

If you’re looking for Automate, Skybot (recently rebranded as Automate Schedule), Intermapper, or Document Management (RJS) support resources in particular, you will now find everything you need in the new Community Knowledge Base. Thanks for your patience during this transition—we think you’ll really like your new community. Visit the portal >

Showing 1 - 21 of 95
Content types: How To Guide, How To Video, Product Manual X
How To Guide
June 16th, 2016
There are currently no SEQUEL Software related alerts.

Product Manual
July 28th, 2016

Download the QMessage Monitor PC Maintenance user guide in PDF format.

Product Manual
July 28th, 2016

Download the StandGuard Anti-Virus for Linux User Guide in PDF format.

Product Manual
July 28th, 2016

Download the Messenger 8.0 User Guide in PDF format.

Product Manual
July 28th, 2016

Download the Messenger 8.1 User Guide in PDF format.

Product Manual
July 28th, 2016

Download the PeekPlus User Guide in PDF format.

Product Manual
July 28th, 2016

Download the QMessage Monitor IBM i User Manual in PDF format.

Product Manual
July 28th, 2016

Download the QMessage Monitor Console user guide in PDF format.

Product Manual
July 28th, 2016

Download the QRemote Control user guide in PDF format.

Product Manual
July 28th, 2016

Download the QRemote Control Send Message user guide in PDF format.

Product Manual
July 28th, 2016

Download the QSystem Monitor IBM i User Manual in PDF format.

Product Manual
July 28th, 2016

Download the QSystem Monitor PC user guide in PDF format.

Product Manual
July 28th, 2016

Download the StandGuard Network Security User Guide in PDF format.

Product Manual
July 28th, 2016

Download the StandGuard Recycle Bin User Guide in PDF format.

Product Manual
July 28th, 2016

Download the Messenger 8.0 User Guide (in German) in PDF format.

How To Guide
August 24th, 2016
Problem Description:

What version(s) of Showcase are supported on Windows 2008 / 2008 R2 Server 32-Bit / 64-Bit?

Solution:

Showcase version(s) 9.x or higher is supported on Windows 2008 / 2008 R2 Server 32-Bit & 64-Bit

...

These instructions are for moving from a very old version of Data Thread to the current version. If your version is R03M01 (3.01) or higher, see Updating Data Thread instead.

Before You...
Product Manual
November 21st, 2016

Esend supports both Email and FTP routing of System i data to remote users. Spooled output and other IFS file data can be sent to email and ftp addresses on the Internet or your office LAN. Esend may be used as a stand alone product, but its functions are also built into other HelpSystems products and facilitate the automatic distribution of output produced by them. Esend commands also provide for ad-hoc selection and routing of files and spooled output from other sources on your System i.

Esend provides a common, consistent interface to FTP and Email. The required processes are automatically invoked based on the RECIPIENT you specify on your Esend requests. You do not need to learn separate commands for each of these processes.

 

Product Manual
November 22nd, 2016

Click Robot Schedule User Guide to view the user's guide online, or click Download to save the PDF version to your computer.

Save this shortcut to your computer for easy future access to the online Robot Schedule help.

 

Product Manual
November 22nd, 2016

Download the Robot Schedule IBM i User Guide in PDF format.

Product Manual
November 22nd, 2016

Download the Robot Schedule Getting Started Guide in PDF format.