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Self-Service Resources

Search Self Service Resources

In order to simplify your life and give you a centralized hub for HelpSystems product resources, we’re in the process of moving self-service content into our new HelpSystems Community portal.

If you’re looking for Automate, Skybot (recently rebranded as Automate Schedule), Intermapper, or Document Management (RJS) support resources in particular, you will now find everything you need in the new Community Knowledge Base. Thanks for your patience during this transition—we think you’ll really like your new community. Visit the portal >

Showing 1 - 21 of 77
Content Types: How To Guide, How To Video, Product Manual X
How To Guide
June 16th, 2016
There are currently no SEQUEL Software related alerts.

Product Manual
July 28th, 2016

Click Interact Administrator's Guide to view the administrator's guide online, or click download to save the PDF version to your computer. 

Save this shortcut to your computer for easy access to the online Interact help in the future.

 

See Also:

Interact Implementation Guide

Product Manual
July 28th, 2016

Download the QMessage Monitor PC Maintenance user guide in PDF format.

Product Manual
July 28th, 2016

Download the StandGuard Anti-Virus for Linux User Guide in PDF format.

Product Manual
July 28th, 2016

Download the Messenger 8.0 User Guide in PDF format.

Product Manual
July 28th, 2016

Download the Messenger 8.1 User Guide in PDF format.

Product Manual
July 28th, 2016

Download the PeekPlus User Guide in PDF format.

Product Manual
July 28th, 2016

Download the QMessage Monitor IBM i User Manual in PDF format.

Product Manual
July 28th, 2016

Download the QMessage Monitor Console user guide in PDF format.

Product Manual
July 28th, 2016

Download the QRemote Control user guide in PDF format.

Product Manual
July 28th, 2016

Download the QRemote Control Send Message user guide in PDF format.

Product Manual
July 28th, 2016

Download the QSystem Monitor IBM i User Manual in PDF format.

Product Manual
July 28th, 2016

Download the QSystem Monitor PC user guide in PDF format.

Product Manual
July 28th, 2016

Download the StandGuard Network Security User Guide in PDF format.

Product Manual
July 28th, 2016

Download the StandGuard Recycle Bin User Guide in PDF format.

Product Manual
July 28th, 2016

Click Compliance Monitor Administrator's Guide to view the administrator's guide online, or click download to save a PDF version to your computer.

Save this shortcut to your computer for easy access to the online Compliance Monitor help in the future.

 

See Also:

Compliance Monitor Implementation Guide

Product Manual
July 28th, 2016

Download the Messenger 8.0 User Guide (in German) in PDF format.

Product Manual
August 1st, 2016

Click Command Security Administrator's Guide to view the administrator's guide online, or click download to save the PDF version to your computer.

Save this shortcut to your computer for easy access to the online Command Security help in the future.

 

See Also:

Command Security Implementation Guide

Product Manual
August 24th, 2016

Click Data Thread Administrator's Guide to view the administrator's guide online, or click download to save the PDF version to your computer.

Save this shortcut to your computer for easy access to the online Data Thread help in the future.

 

See Also:

Data Thread Implementation Guide

 

How To Guide
August 24th, 2016
Problem Description:

What version(s) of Showcase are supported on Windows 2008 / 2008 R2 Server 32-Bit / 64-Bit?

Solution:

Showcase version(s) 9.x or higher is supported on Windows 2008 / 2008 R2 Server 32-Bit & 64-Bit

...

These instructions are for moving from a very old version of Data Thread to the current version. If your version is R03M01 (3.01) or higher, see Updating Data Thread instead.

Before You...