Robotic Process Automation
Robotic Process Automation
Streamline workflows with a scalable digital workforce
What is Robotic Process Automation?
Robotic Process Automation (RPA) is a type of automation technology currently transforming the way businesses operate. RPA software robots manipulate and communicate with business systems and applications to streamline processes and reduce the burden on human employees. Robotic process automation software stands out from previous types of automation solutions due to its flexibility and its ability to efficiently integrate workflows across the entire enterprise.
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Download the Guide to RPA
Robotic process automation is a new type of automation solution streamlining operations in businesses of all sizes. What is Robotic Process Automation? A Guide to RPA tells you what you need to know about RPA technology.
The Benefits of RPA
Robotic process automation solutions are designed to boost productivity, improve accuracy, and help your organization grow by handing repetitive, manual workloads over to software robots.
With an RPA platform, you can:
Mimic the manual tasks burdening your human workforce, freeing them up to do the strategic work that adds value to your business.
Automate integrations between existing systems, applications, and workflows under a central automation platform without expensive hardware changes or development.
Enable innovation and collaboration between IT and business teams by centralizing automation and connecting data with detailed analytics.
Scale your digital workforce cost-effectively. Software robots are easy to configure and work alongside human employees to enable rapid growth.
Robotic process automation software goes beyond mimicking the tasks your human workforce performs. A digital workforce of software robots can easily manage processes spanning departments, locations, and systems—on premise or in the cloud. They don’t make mistakes and don’t need to go home at night or take weekends and vacation days.
RPA puts you in control—configuring a robot is as intuitive for a business user as it is for a technical expert. With RPA managing your high-volume IT and business processes, your team is free to take on more strategic and rewarding work.
Meet Your Software Robots
A key to scaling your digital workforce is employing highly flexible, optimized software robots. HelpSystems robots are enterprise-grade digital workers that offload, support, and augment existing business processes and workflows. Take a look at some of the top RPA robots we have helped our users build:
Data Management Bot
Harness the power of big data with bots that extract, manipulate, and utilize data from sources on premise or in the cloud. Automatically write to a database, business application, or report.
IT Services Bot
Automate responses to common requests like password resets. Monitor systems, receive automatic, real-time notification of problems, and report on and analyze your IT services.
Human Resources Bot
Automate Active Directory user provisioning for swift onboarding, offboarding, or account management. Scrape data from forms, automatically email managers, and integrate processes.
Claims Processing Bot
Let your software robots streamline each step in your claims processing workflow—processing forms, validating eligibility, notification, payment, and more. Eliminate human error with RPA.
Accounts Payable Bot
Automatically process invoices upon arrival. Extract and manipulate data from paper forms and configure custom bots to manage your organization's unique Accounts Payable workflow.
Call Center Bot
Provide a superior customer experience with bots that quickly access multiple systems to pull, analyze, or process order history and other data. Save time to focus on helping customers.