Minimize the Scope of Your Product Maintenance with Upgrade, Conversion, and Migration Services
Staying up-to-date with software features, enhancements, and versions can help you get more value from your organization’s investment.
However, we recognize that planning for changes to your environment, especially on a large scale, can be time-consuming and stressful. To ensure the process is meticulously achieved and avoid common pitfalls from occurring throughout, let our team expertly aid you in these three areas.
The HelpSystems development team works intently to bring you exciting new features and enhancements. These are released in the most current versions of our solutions and can be found in our Product Release Notes.
If you are current on maintenance, you can upgrade your software at any time. Don’t have the bandwidth to upgrade or need help managing the process? We can work with you to ensure your products and systems meet the requirements for moving to a new version. Let us help you navigate the upgrade, and we’ll make sure it goes smoothly.
If you have a larger maintenance project or need to transition from one version of your product to another (e.g. from version 5.0 to 7.0), let us help. From one environment to hundreds, we’ll take time to review your current setup, identify problem areas that should be fixed beforehand, and work alongside you to prepare your software for a successful conversion.
Are you planning to move your processes to a HelpSystems solution, or from one HelpSystems solution to another? We know migrations like this can be a headache; take advantage of our expertise here to make your project a breeze.
During this service, we’ll evaluate your current configuration and help you build a plan to migrate to the new solution. This includes cleaning up old items and figuring out the best way for you to take advantage of your new solution’s key components.