Sequel Training: Registration Policies | HelpSystems

Sequel Training: Registration Policies

Sequel is committed to excellence in training.

How to Register

Online registration is easy. After you've read the class description, just click the enroll tab and select the date you want to attend.

If you'd prefer to register by phone, call Sequel at +1 800-328-1000 (+1 952-933-0609) and ask to speak to the Sequel Services Coordinator.

How to Pay

If you use our online registration system, you can request an invoice or indicate you plan to pay by credit card. We accept Visa and MasterCard. We will call you for payment details.

Refund/Cancellation Policy

  • Course fees are fully refundable up to 5 business days prior to the first day of class.
  • Organizations can substitute one student for another at any time without penalty.
  • A fee totaling 25% of the course cost will be assessed for canceling or rescheduling your attendance within 5 business days prior to the first day of class.

Satisfaction Guarantee 

Our commitment to customer satisfaction is backed by our no-risk guarantee.

  • We guarantee that you will be completely satisfied with your Sequel training course or we'll refund your fee.
  • We guarantee that you will understand the concepts presented and will be able to apply what you've learned on the job. If the benefits you expected are not realized on the job, you may repeat the same course within one year at no additional charge. 

For More information

  • Call Sequel at +1 800-328-1000 (+1 952-933-0609) and ask to speak to the Services Coordinator for online classes.
  • E-mail us

Online Training

Registration Confirmation 

You will receive a confirmation email approximately one week before the training session with information on how to download handouts and sign in. We limit how many people can sign up for paid online training so that everyone gets individual attention. To assure your place in the training session you want, register early. Classes that do not generate sufficient enrollment are subject to cancellation.

Documentation

After you take a paid online class, we'll send you a handsome diploma suitable for framing. Before you frame it, however, photocopy it for your personnel file to document your training achievement.

Classroom Training

Materials

You'll receive a workbook to take home. You can use it for taking notes during the session and for implementing the techniques you learned in class when you get home. Lunch and snacks are included in the tuition.

Note: Sequel does not allow audio or video taping of classroom training.

You'll also receive a handsome diploma suitable for framing. Before you frame it, photocopy it for your personnel file—it's a testament to your training achievement.

Registration Confirmation

Class size is limited so please register early. Classes that do not generate sufficient enrollment are subject to cancellation. Wait to receive the confirmation that the class is being held before you make travel arrangements.

For More Information