Whether you’re searching for strategies, best practices, or industry news, our seasoned experts have created hundreds of helpful resources, filterable by content type, solution, platform, and author. To stay informed, join our email list to get content that matters to you.
Ensuring reliable IT services doesn’t just require provisioning a single system, but a series of interrelated layers each...
A look at how IT analytics is rapidly becoming a crucial factor in helping businesses optimize performance and increase profits.
The modern CIO needs to be ahead of the game – anticipating the business’s needs and being able to meet them as they arise. All too often, however, the IT function is caught on the back foot, reacting to events after they’ve happened.
Here's the dilemma: You need to synchronize a set of files from a network share to a SharePoint team site on a daily basis, but these files are not just going into one SharePoint document library. The solution: Just automate the whole process with Automate.
Here's how an Automate user streamlined customer interaction with email automation using an Automate task for Microsoft Dynamics CRM and Exchange.
This month’s sample workflow demonstrates how to use Automate’s Web Services and XML actions.
Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times...
"IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement."
This month’s sample task demonstrates how to use the Automate Terminal Emulation Actions to interact with a terminal system and import the data from the system into a file.
TeamQuest (a HelpSystems company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Capacity planning solutions can help organizations make the best use of limited resources in their IT environments.
Can Automate interact with databases?
Can Automate interact/manipulate files?
With these two...
Automate includes numerous interactivity related actions that can impersonate any mouse or keyboard activity as well as virtually any form of desktop interactions performed manually. This article will describe some of the more commonly used Interactivity actions and how they are used to navigate and interact with interfaces as well as supply possible solutions to some frequent interactivity and navigation related problems.
Connect IT and business by creating transparency from top to bottom. Use the same data and purpose-built views to provide different stakeholders the information they need, from technical details...
Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
TeamQuest, a global leader in capacity management and predictive analytic modeling , has made the Top 5 Vendors list by...
While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be...
Isn’t it time your job scheduling environment (and your IBM i) got the modern look it deserves? Give Schedule Activity Monitor a try for graphically monitoring your jobs on the go.
If you’re using EnterpriseOne or SAP, it may be to take a closer look at the security and business process automation that Robot SCHEDULE can offer these key applications on IBM i. We don’t talk enough about the integration we’ve done between Robot SCHEDULE and EnterpriseOne (formerly JD Edwards, now owned by Oracle) and SAP.