Resources

Blog

99% of User-Related Threats Are Email Impersonation Attempts

Threats in corporate inboxes hit new highs with a quarter of all reported emails classified as malicious or untrustworthy. 99% of these threats were email impersonation threats, such as BEC and credential theft lures, that lack attachments or URLs delivering malware payloads. Cybercriminals continue to bypass traditional email security tools and reach end users by impersonating individuals...
Blog

Ransomware Attacks: Why Email Is Still THE Most Common Delivery Method

Organizations face a growing danger from phishing and ransomware, which have been the most common forms of cybercrime in recent years. Most businesses have fallen victim to phishing or ransomware attacks at some point. Every business needs to act against the growing threat of phishing, the primary method through which ransomware and other malware are spread. On the bright side, organizations have...
Blog

Moving Away from Cloud: Making the Case for Hybrid IT

HelpSystems’ Per Bauer discusses article touting a move back from the cloud and makes case for hybrid IT spend to drive costs down.HelpSystems’ Per Bauer discusses article touting a move back from the cloud and makes case for hybrid IT spend to drive costs down.
Blog

How to Answer Key Capacity Planning Strategy Questions

Anyone who works for a large organization knows that July isn’t just a time for fireworks and BBQs. It’s also when you plan your budget for the next fiscal year. If you work in IT, you know you’re always expected to have an answer for everything. But when it comes to planning your budget, there are really only two questions that need to be asked. Do you have enough resources on hand for the next...
Blog

The True Cost of Workload-Related Outages

Underestimating the consequences of downtime can be hugely detrimental to your productivity. Accurately calculating those costs won’t just prevent disasters, but also help you effectively manage your capacity planning efforts.
Blog

What is Capacity Planning?

What is Capacity Planning? IT capacity planning is a process used to manage IT service delivery. Business services depend on IT resources in most organizations. Retail organizations need IT to make sure their POS system stays up and running – even on days with unusually high transaction counts, like Black Friday. Banks and other financial services providers need their infrastructure to stay up and...