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Case Study

Appvion Improves Customer Satisfaction with a Digital Document Repository

Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.
Case Study

Major Steel Supplier Strikes Gold with a Document and Forms Management Solution and Superb Support

Paperwork and steel go hand-in-hand for one major steel supplier (MSS) with locations across North America. Every piece of steel they ship includes paperwork assuring customers of the quality of the product they’re receiving. But MSS had a problem: their processes were keeping them from meeting customer expectations. It was time to make a change.
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Case Study

HelpSystems Meets IT Security Needs for Napa Recycling and Waste Services

Napa Recycling and Waste Services (NRWS) provides recycling and waste collection to businesses and residents in the City of Napa and southern unincorporated Napa County. The entire county, with 90 percent of its agricultural land devoted to viticulture, is home to more than three hundred wineries in the Napa Valley, and is one of the top wine producing areas of the United States. In addition, the...
Case Study

HelpSystems Helps International Rectifier Tackle Critical SOX Issues

Founded in 1947, International Rectifier (IR) is a world leader in advanced power management technology. The company’s 5,400 worldwide employees support operations in 20 countries. Annual revenues are approximately $1 billion. Compliance Regulations Remain at the Top of Exec's Minds Sarbanes-Oxley (SOX) hasn’t disappeared and remains at the top of many executives’ minds. Among other stipulations...
Case Study

For Centralized Data Processing, KeHE Relies on HelpSystems

As the nation’s leading distributor of natural, organic, specialty, ethnic, and gourmet food products, KeHE Distributors has helped thousands of retailers—from the smallest independent stores to the largest supermarket chains—meet the constantly growing demand for products that help people to live well. John Kinnaird is the National Operating Center Manager responsible for supporting both hardware...
Case Study

Lamps Plus Reduces Overtime Using Automation Solutions from HelpSystems

Established in 1976, Lamps Plus has brought excellence to the retail lighting industry for more than 35 years. Today, they are the nation’s largest specialty lighting company with more than 40 superstores throughout the western United States. They serve over five million customers a year with functional and decorative lighting products, in-home lighting consultations, in-store lighting seminars...
Case Study

Bank of Stockton Turns to HelpSystems for Reliable, Error-Free Operations

Founded in 1867, Bank of Stockton has always been at the forefront of banking technology innovation. With 17 branches in five counties across central California, Bank of Stockton is known as a community bank with a reputation for continually investing in new technology-based products and services to better serve its customers. Whether working to attract and retain customers, protect privacy, or...
Case Study

HelpSystems Helps Tara Materials Focus on Canvas, Not Paper

Canvas is the foundation of many great works of art. For many years, Tara Materials has been a major supplier of canvas. Its leading product line, Fredrix, was first manufactured in 1868. Today, Tara has two factories in Tijuana, California and Lawrenceville, Georgia that assemble more than three million pieces of stretched canvas and make about half a million yards of coated canvas each year.
Case Study

Cashman Equipment Looks to HelpSystems Professional Services with High Hopes

Cashman Equipment Company is not only one of the highest-rated Caterpillar equipment dealers in North America, but it is also one of the largest privately-owned companies in Nevada. Headquartered in Henderson, they employ over 600 dedicated team members of various professional and technical backgrounds. Nationally recognized by Caterpillar for outstanding sales performance, Cashman Equipment is a...
Case Study

AAA Life Leverages HelpSystems Solutions for IT Efficiency

Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones. As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment, overseeing two S824...