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Resources

Case Study

Major Brands Toasts the Benefits of Digital Documents

https://www.helpsystems.com/products/electronic-document-management-system-software-windows-and-ibm-iWhile its business may be beverages, Major Brands, Missouri’s largest wholesale distributor of wines and spirits, also has to manage an enormous quantity of a commodity that is anything but liquid: paper. State regulations require the company to keep signed invoices for the deliveries it makes to its grocery store, restaurant, night club and other retail customers.
Case Study

KSB Hospital Ensures Healthy Document and Image Management

In October 2003, the board of directors and president of KSB Hospital gave the hospital a mandate to move toward the future by implementing electronic management of medical records and images. This was seen as a way to streamline information flows and reduce costs.
Case Study

Kane County Manages Critical Documents with Webdocs

The Kane County Clerk’s Office provides several important public services to the residents of Geneva, Illinois, and surrounding communities. One of the most important services provided is the recording of vital records, including marriage licenses, and birth and death certificates.
Case Study

Fletcher Modernizes Document Management with HelpSystems

Fletcher has been managing electronic documents for a number of years, but its document imaging and storage software was out of date. The workstation and server-side components had not kept up with modern technologies.
Case Study

HelpSystems Tames the Paper Beast at ITW Filtertek

Four or five years ago, accessing and managing intellectual property and legal documents was difficult and inefficient at Filtertek. Trying to find paper documents quickly, particularly when they were inadvertently misfiled, was time-consuming and costly.
Case Study

HelpSystems Helps Create a More Favorable Document Management Climate at Gemaire Group

Gemaire faced a challenge that all companies would like to have: Accommodating a phenomenal rate of growth. Explosive expansion raises a variety of questions that must be addressed, but one is often overlooked until it can no longer be ignored: How will the company deal with all of the paper that the accelerating volume of business transactions generates?
Case Study

Tablet-Based Forms Reduce Errors and Improve Productivity at FRS

FRS rents commercial dishwashers. Rental agreements include maintenance and chemical supplies. To service these contracts, technicians visit customers monthly to inspect and maintain the equipment and ensure customers have adequate chemicals.
Case Study

The Choctaw Nation Easily Converts Paper-flow into Electron-flow

Like every government, the Choctaw Nation must manage a myriad of documents. Birth certificates, marriage licenses, death certificates, historical archives, land titles, along with administrative forms, such as purchase orders, are but a few. Add to that all of the financial, legal and administrative forms and reports required by the tribe’s businesses and you begin to get a sense of the scope of the challenge it faced.
Case Study

Forms Keep on Trucking at Cequent with the Help of HelpSystems

To optimize efficiency, Cequent wanted a complete form production, management and filing solution that could automatically route documents to users’ electronic inboxes either based on the document’s contents or source or by using pre-defined routing definitions.
Case Study

HelpSystems Speeds and Simplifies Hotel Check-In at Borgata

A primary requirement for a signature-capture application is to reliably attach signatures to the document that was signed. Otherwise, guests’ signatures may be applied to contracts that they had not agreed to. The hotel’s old signature application kept signatures with the associated documents, but the process was clumsy.
Case Study

HelpSystems Software Gives AAA Carolinas a Life

With more than 800 employees, AAA Carolinas is one of the largest affiliates in the AAA organization. The company is headquartered in Charlotte but has 34 offices in the Carolinas and works with independent insurance carriers and agents in both states. AAA Carolinas’ insurance division’s document management process was slow, inefficient and costly. Agency underwriters and administrative staff manually processed, routed and filed hundreds of claims, reports, applications and files daily.