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Case Study

Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring

Background With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate, the robotic process automation (RPA) solution from HelpSystems, to help maintain the data flow by...
Case Study

Single Source Keeps Staff Small and Business Running Smoothly with Automate

Background Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees. As a small business with a high volume of orders to process and ship...
Case Study

Victaulic makes Short Work of Ad Hoc Queries with Surveyor/400

Ad hoc queries and reports are the bane of many IT departments. The need to churn out frequent, one-off, "must have" data queries for users can be a significant drain on developers' time. Users can't be blamed for the numerous impromptu requests. Customer service, continuous improvement, and the maintenance of competitive advantage demand that business people regularly look at data in innovative...
Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night...
Case Study

TransAlta Prevents Data Loss with Robotic Process Automation from Automate

TransAlta Corporation is a multinational power generation and wholesale marketing company with yearly revenue of about $2.5 billion. Based in Canada, TransAlta manages the production and delivery of energy resources over a wide geographical expanse. This requires a sophisticated network of control systems for thousands of pumps, valves, gas turbines, high voltage breakers, and more. In the Ontario...
Case Study

Children's Museum Creates One-of-a-Kind Interactive Exhibit Using Automate

The Children's Museum of Science and Technology in Troy, New York was founded in 1954 and is located in the Rensselaer Technology Park. Its mission is to be the premier science center in the New York Capital Region where kids and parents can explore, discover, and imagine the world of science together.
Case Study

30 Minutes of Automating Cuts Infor ERP VISUAL Work by an Hour a Day

In the quest for IT efficiency, one way to save time is to automate the daily grind of launching and monitoring ERP system utilities. Washington-based job shop Magic Metals, Inc., sought to do just that when it implemented Infor ERP VISUAL, but the company's busy IT manager did not have time to write custom scripts to enable VISUAL utilities to self-execute. Instead, he turned to the pre...
Case Study

Manufacturer Cuts 2 ½ Hours of Daily ERP Work with Automate

For years, an IT staffer at ITW Construction Products had to come to work early every morning to prepare the company's ERP system for the new day. At first, the process of incorporating the previous day's business activities into the ERP database took thirty minutes. As the company grew, the job ballooned to 2 ½ hours. Rather than continuing to waste valuable time repeating the same tasks day...
Case Study

Automate Streamlines Lottery Operations and Reporting in Louisiana

Louisiana Lottery Corporation was created in 1991 by the Louisiana state legislature with the idea of generating revenue without increasing taxes. Its mission is to organize, manage, and oversee the operations which support the Louisiana Lottery. Responsibilities entail all collections, accounting, auditing, reporting, and support for the thousands of retailers who sell lottery tickets for games...
Case Study

Robotic Process Automation Case Study: Automate Integrates Critical Applications for a Major Medical Center

The University of Texas MD Anderson Cancer Center has the challenge of staffing and managing thousands of nurses busy delivering top-notch patient care. To manage this complexity, MD Anderson relies on three critical applications: a human resource system by PeopleSoft, a time and attendance system by Kronos, and a staffing system by Per-Se's ANSOS One-Staff. These three applications (with their...
Case Study

Automate Saves Vestcom 200 Hours per Week with GUI Automation

Getting sophisticated signage to the store shelf requires a lot of digital heavy lifting. At Vestcom International, raw product data sent by major retailers and brand manufacturers must be scrubbed, organized, converted to PostScript files, and sorted by variables such as tag type and store location before being transmitted to 10 company production facilities around the country for printing and...
Case Study

Automate Eliminates SYSPRO Night Duty for Lab Products Manufacturer

The IT team at World Precision Instruments (WPI) wanted to take back the night on behalf of employees responsible for running reports from the company's SYSPRO ERP system. Instead of requiring employees to manually trigger and generate reports from home at specific hours in a specific sequence on a nightly basis, the company wanted to automate the entire process without investing in custom...
Case Study

Financial Group Streamlines Loan Origination with Robotic Process Automation

Aldergrove Financial Group is a community-based credit union in Frazier Valley, British Columbia that provides personal and business banking solutions to its 20,000 members. Formed in 1954 under the original name of Otter Farmers’ Institute Credit Union, Aldergrove has since merged with the Matsqui Credit Union and expanded to five branches. Aldergrove is committed to providing personal...
Case Study

Automate Eliminates Custom Visual Basic Code for InfraSource

InfraSource Services is a fully integrated company providing construction services in gas and electric transmission, gas and electric distribution, telecommunications, and water and wastewater systems. The organization consists of several distinct operating companies strategically located throughout the United States. InfraSource is a single source provider of infrastructure construction services...
Case Study

Automating Crystal Reports with Automate Saves 20 Hours per Week for Appliance Distributor

For wholesale appliance distributor Echelon Home Products, generating and distributing reports for four different business divisions used to require at least 20 hours of weekly Crystal Reports work as well as wreak havoc among employees every Monday because of an all-day report-related network slowdown. That changed in 2008 when Echelon plugged into Automate, the robotic process automation (RPA)...
Case Study

Pacific Toxicology Laboratories Saves Time with Automate

Pacific Toxicology Laboratories (PacTox), located in Chatsworth, California, is a privately owned company that performs five distinct lab functions under one roof—drug testing, biological monitoring, medical surveillance, therapeutic drug monitoring, and forensic toxicology. PacTox's competitive advantage is its unique ability to provide integrated biological testing services. Clients include...
Case Study

Hershey Entertainment Quickly Encrypts Credit Card Data with Powertech Encryption for IBM i

Hershey Entertainment & Resorts is a privately held company located in the tourist center of Hershey, Pennsylvania, and has entertainment, resort and commercial divisions. Earlier this year, Hershey learned that because the entertainment and resort operations accept credit cards for payment, they needed the information stored by their box office ticketing and reservations applications to be...
Case Study

Field-level Encryption Helps Retail Chain Achieve PCI Compliance

Love’s Travel Stops and Country Stores, a retail travel stop chain with over 210 locations in 34 U.S. states, processes approximately 200,000 credit card transactions on a daily basis. Needing to meet PCI standards, Love’s found in Powertech Encryption for IBM i a product to encrypt credit card numbers in a way that would satisfy PCI compliance auditors. “We need to be able to access credit card...
Case Study

Appvion Improves Customer Satisfaction with a Digital Document Repository

Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.