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Case Study

Oregon School Boards Association Uses RPA to Maintain Critical Policies

The Oregon School Boards Association is a non-profit member services agency for more than 200 locally elected boards serving school districts, education service districts, and community colleges. OSBA helps locally-elected volunteers fulfill their complex public education roles. Watch the video to get a snapshot of their story and read on for more details.
Case Study

Automate Speeds Report Generation and Distribution for a Major Insurer

Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies. Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...
Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study

Baptist Health South Florida Streamlines Claims Processing with Automate

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game in...
Case Study

Robot HA Keeps Nesco Resource Out of Harm’s Way

Nesco Resource is one of the leading national staffing and employment agencies offering services in temporary staffing, direct hire, and a host of other staffing and recruiting solutions. Through its 100+ branches, the Cleveland, Ohio-based company has 60,000 people annually on its paycheck roster.
Case Study

Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring

Background With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate, the robotic process automation (RPA) solution from HelpSystems, to help maintain the data flow by...
Case Study

Single Source Keeps Staff Small and Business Running Smoothly with Automate

Background Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees. As a small business with a high volume of orders to process and ship...
Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night...
Case Study

TransAlta Prevents Data Loss with Robotic Process Automation from Automate

TransAlta Corporation is a multinational power generation and wholesale marketing company with yearly revenue of about $2.5 billion. Based in Canada, TransAlta manages the production and delivery of energy resources over a wide geographical expanse. This requires a sophisticated network of control systems for thousands of pumps, valves, gas turbines, high voltage breakers, and more. In the Ontario...
Case Study

Children's Museum Creates One-of-a-Kind Interactive Exhibit Using Automate

The Children's Museum of Science and Technology in Troy, New York was founded in 1954 and is located in the Rensselaer Technology Park. Its mission is to be the premier science center in the New York Capital Region where kids and parents can explore, discover, and imagine the world of science together.
Case Study

30 Minutes of Automating Cuts Infor ERP VISUAL Work by an Hour a Day

In the quest for IT efficiency, one way to save time is to automate the daily grind of launching and monitoring ERP system utilities. Washington-based job shop Magic Metals, Inc., sought to do just that when it implemented Infor ERP VISUAL, but the company's busy IT manager did not have time to write custom scripts to enable VISUAL utilities to self-execute. Instead, he turned to the pre...
Case Study

Manufacturer Cuts 2 ½ Hours of Daily ERP Work with Automate

For years, an IT staffer at ITW Construction Products had to come to work early every morning to prepare the company's ERP system for the new day. At first, the process of incorporating the previous day's business activities into the ERP database took thirty minutes. As the company grew, the job ballooned to 2 ½ hours. Rather than continuing to waste valuable time repeating the same tasks day...
Case Study

Automate Streamlines Lottery Operations and Reporting in Louisiana

Louisiana Lottery Corporation was created in 1991 by the Louisiana state legislature with the idea of generating revenue without increasing taxes. Its mission is to organize, manage, and oversee the operations which support the Louisiana Lottery. Responsibilities entail all collections, accounting, auditing, reporting, and support for the thousands of retailers who sell lottery tickets for games...
Case Study

Robotic Process Automation Case Study: Automate Integrates Critical Applications for a Major Medical Center

The University of Texas MD Anderson Cancer Center has the challenge of staffing and managing thousands of nurses busy delivering top-notch patient care. To manage this complexity, MD Anderson relies on three critical applications: a human resource system by PeopleSoft, a time and attendance system by Kronos, and a staffing system by Per-Se's ANSOS One-Staff. These three applications (with their...
Case Study

Automate Saves Vestcom 200 Hours per Week with GUI Automation

Getting sophisticated signage to the store shelf requires a lot of digital heavy lifting. At Vestcom International, raw product data sent by major retailers and brand manufacturers must be scrubbed, organized, converted to PostScript files, and sorted by variables such as tag type and store location before being transmitted to 10 company production facilities around the country for printing and...
Case Study

Automate Eliminates SYSPRO Night Duty for Lab Products Manufacturer

The IT team at World Precision Instruments (WPI) wanted to take back the night on behalf of employees responsible for running reports from the company's SYSPRO ERP system. Instead of requiring employees to manually trigger and generate reports from home at specific hours in a specific sequence on a nightly basis, the company wanted to automate the entire process without investing in custom...