Resources | HelpSystems

Resources

Case Study

How Decatur City Schools Manages Their Growing Network with Intermapper

Through the years, there have been a lot of network changes at Decatur City Schools, a school district located in north Alabama. But one thing has remained constant, their reliance on Intermapper, the network monitoring solution from HelpSystems. “Before Intermapper, we didn’t have any insight into what was up and what was down,” said Gary Cloer, Decatur City Schools network specialist. “We were...
Case Study

Alaska Communications Reaches New Heights with Network Monitoring from Intermapper

Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Case Study

NetWalker Helps Clients Build Stronger Networks with Intermapper

NetWalker provides businesses with network security and monitoring solutions and hardware. These offers are sold online on NetWalkerStore with a wide range of computer and network hardware connectivity for private and public sector organizations across France, Belgium, Switzerland, and Luxembourg. NetWalker also has a blog about network monitoring with Intermapper. NetWalker works to provide...
Case Study

HelpSystems Protects the COMP Performance Group from Viruses and Malware

The COMP Performance Group™ is a world leader in the performance automotive aftermarket with core product lines that include camshafts, transmissions, drivetrain parts, fuel injection systems, and computer simulation software. After experiencing rapid growth in recent years, the organization brought on Ron Smith to launch an IT transformation project. Ron’s priorities included implementing world...
Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night...
Case Study

Hershey Entertainment Quickly Encrypts Credit Card Data with Powertech Encryption for IBM i

Hershey Entertainment & Resorts is a privately held company located in the tourist center of Hershey, Pennsylvania, and has entertainment, resort and commercial divisions. Earlier this year, Hershey learned that because the entertainment and resort operations accept credit cards for payment, they needed the information stored by their box office ticketing and reservations applications to be...
Case Study

Field-level Encryption Helps Retail Chain Achieve PCI Compliance

Love’s Travel Stops and Country Stores, a retail travel stop chain with over 210 locations in 34 U.S. states, processes approximately 200,000 credit card transactions on a daily basis. Needing to meet PCI standards, Love’s found in Powertech Encryption for IBM i a product to encrypt credit card numbers in a way that would satisfy PCI compliance auditors. “We need to be able to access credit card...
Case Study

HelpSystems Meets IT Security Needs for Napa Recycling and Waste Services

Napa Recycling and Waste Services (NRWS) provides recycling and waste collection to businesses and residents in the City of Napa and southern unincorporated Napa County. The entire county, with 90 percent of its agricultural land devoted to viticulture, is home to more than three hundred wineries in the Napa Valley, and is one of the top wine producing areas of the United States. In addition, the...
Case Study

HelpSystems Helps International Rectifier Tackle Critical SOX Issues

Founded in 1947, International Rectifier (IR) is a world leader in advanced power management technology. The company’s 5,400 worldwide employees support operations in 20 countries. Annual revenues are approximately $1 billion. Compliance Regulations Remain at the Top of Exec's Minds Sarbanes-Oxley (SOX) hasn’t disappeared and remains at the top of many executives’ minds. Among other stipulations...
Case Study

Alon USA Locks Down the IFS with Powertech Antivirus for IBM i

Like many IBM shops, Alon USA found comfort in the seeming immunity of IBM i to viruses. All PCs in the company were running anti-virus software but, having operated for more than a decade without incident, Alon USA’s IT director saw no need for protective measures on IBM i. Sound familiar?
Case Study

Business Only Broadband Monitors Service to Metro Markets Using Intermapper

"With Intermapper, it is very easy to look at an individual device to make changes and create graphs of usage on the fly. This is very useful when a customer calls with technical issues. We are able to see exactly what is going on with their devices in seconds." - Tim Huffman, Director of Engineering at BOB