Resources

Article

Content Intelligence: What Is It and Why Is It Important?

There are many different strategies a company can employ to help drive their organization to the next level. But why not use what you already have in your hands? Connect your content, documents, and information together to drive your business to the next level.
Guide

5th Annual IBM AIX Community Survey Findings

The AIX Community Survey, now in its fifth consecutive year, goes in-depth with IT teams to gain a unique perspective into how this platform is being used today and how teams envision using it in the future. Over the years, the respondents of the survey have expanded to include a variety of industries, geographies, and titles within IT. More than 100 IT professionals in North America, EMEA, and APAC participated in this year’s survey, and this input enables all of us to understand the role of AIX with new clarity.
Article

Comparing Different Methods for Calculating Health and Risk

How do you calculate IT health and risk ? There are different methods you can use, depending on your needs. The most common methods for determining IT infrastructure health are: Threshold comparison Enhanced threshold comparison Event detection Variation from normal Allocation comparison Queuing theory for health On the other hand, the most common methods for calculating IT infrastructure risk are...
Blog

Performance Management

What is Performance Management? IT performance management is responsible for everyday aspects of capacity management , like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business. Now more than ever, your company’s bottom line rests on your ability to provide 24/7 service online. Even short outages can...
Blog

IT Maturity

What are your optimization goals? An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to achieve concurrent...
Blog

How to Go from Simple to Strategic Capacity Management

Capacity Management Strategies If IT was like a restaurant…then capacity management should be like the restaurant manager (aka Maître D’). Unfortunately, too many organizations are using capacity management as the clean-up department. When something goes wrong, capacity management fixes it. And while that used to work, that’s not the best practice to follow today. A Brief History of Capacity...
Blog

Capacity Planning

Have you ever experienced an online service outage? It’s like losing half your physical locations without any warning. Downtime is a huge problem. It stops your revenue stream. It compromises customer loyalty. It damages your brand’s reputation. And it wastes hours and IT resources to fix the problem—when it shouldn’t have been a problem to begin with. Isn’t it about time you prevented downtime...
Blog

Database Transaction Log Management

Don't let database transaction logs weigh you down. Find out how to preserve data integrity and consume less disk space.
On-Demand Webinar

Top Tips to Increase Programmer Productivity

You don’t need to be reminded that your time is valuable. Redundant processes, fumbling between programs, struggling to set up and test time-sensitive apps all require time that you could be spending in much more productive ways. In this session, we’ll show you how Abstract helps you eliminate busy work and streamline the development process. We’ll also explore how Anydate allows user jobs or...
On-Demand Webinar

Streamline Your Development Process with Abstract

Your time is limited. You can’t spend it on redundant processes, fumbling between programs, or struggling to cross-reference your development environment. Your development staff could be spending their time being much more productive. All development projects, large or small, require control: Control of program changes Control of developer time Control of processes through use of flowcharts...
On-Demand Webinar

Deploy Robot Automation Dashboards with Sequel

Sequel Data Access isn’t just for compiling sales numbers or creating easy-to-read dashboards. It’s perfectly equipped to compile real-time performance indicators using a detailed operations history from your Robot products. Track results from Robot Schedule, Robot Save, and Robot Console through automated, graphical dashboards, such as: Number of Robot Schedule jobs run, completion statuses, and...
Blog

IT Risk Mitigation

It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks. You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least. And it's matched by skyrocketing consumer demand for and reliance on online services. Bottom line: outages are more dangerous to a company’s...
Blog

Service Level Management

While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service-level requirements are...