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Case Study

How Decatur City Schools Manages Their Growing Network with Intermapper

Through the years, there have been a lot of network changes at Decatur City Schools, a school district located in north Alabama. But one thing has remained constant, their reliance on Intermapper, the network monitoring solution from HelpSystems. “Before Intermapper, we didn’t have any insight into what was up and what was down,” said Gary Cloer, Decatur City Schools network specialist. “We were...
Case Study

ALD Automotive Takes a Business-Wide Approach to RPA

Based in the Netherlands, ALD Automotive is a global player in mobility financing and management and active in 43 countries. They strive to offer every company the right mobility mix, to make the day-to-day work of fleet- and mobility managers easier, and to take work out of the hands of the lease driver.
Case Study

Alaska Communications Reaches New Heights with Network Monitoring from Intermapper

Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Case Study

Home and Car Care Products Maker Puts Application Integration on Cruise Control with RPA

When Hopkins Canada, a home and car products manufacturer, replaced their legacy enterprise software with Infor VISUAL ERP, things got complicated. Separate software was installed at the company’s Blenheim, Ontario headquarters and at their U.S. factory in South Sioux City, Nebraska. Having two instances of the software doubled the time required to compile daily reports as well as to perform daily...
Case Study

NetWalker Helps Clients Build Stronger Networks with Intermapper

NetWalker provides businesses with network security and monitoring solutions and hardware. These offers are sold online on NetWalkerStore with a wide range of computer and network hardware connectivity for private and public sector organizations across France, Belgium, Switzerland, and Luxembourg. NetWalker also has a blog about network monitoring with Intermapper. NetWalker works to provide...
Case Study

Oregon School Boards Association Uses RPA to Maintain Critical Policies

The Oregon School Boards Association is a non-profit member services agency for more than 200 locally elected boards serving school districts, education service districts, and community colleges. OSBA helps locally-elected volunteers fulfill their complex public education roles. Watch the video to get a snapshot of their story and read on for more details.
Case Study

Automate Speeds Report Generation and Distribution for a Major Insurer

Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies. Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...
Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...