As your business starts to automate processes you’ve probably encountered the terms “front-of-glass” and “back-of-glass,” which refer to different ways to approach automation. What do they mean? And, even more importantly, what do they mean for your organization?
Basically, front-of-glass takes care of things like website data scraping, running Microsoft Access reports, anything where you see a cursor moving on the screen. Back-of-glass can run SQL queries and send results to a spreadsheet, send files via FTP, monitor inboxes and process attachments, anything that takes places behind the screen.
Watch on-demand as Pat Cameron and Richard Schoen unpack what each term means and the problems each approach solves. They’ll talk through:
- Benefits and challenges of both approaches
- Strategies for when to use each
- Some real-life examples
- How Automate can work its magic front-of-glass or back-of-glass
Learn what RPA approach best fits your organization today.
Whether you opt for a front-of-glass or back-of-glass approach, RPA can help your organization streamline its processes, save time, and reduce errors. Try Automate free for 30 days to see how it works.