Guide

Create a Self-Healing Network: 10 Common Use Cases

Network problems are painful. Downtime is frustrating for users and the IT team trying to fix the problems. Employing a network monitoring solution—like Intermapper from HelpSystems—helps you spot network issues faster. But that’s only half the battle. Resolve network alerts faster with an automation solution—Automate. Combining the power of Automate and Intermapper enables you to create a self-healing network—saving you time and keeping your network healthy. Whether you’re dealing with a down device, low bandwidth, or other environmental factors, Automate for Intermapper is an instant, seamless way to ensure your network is always performing as it should be.

What is Intermapper?

Intermapper is a network mapping and monitoring solution for Windows, Linux, and Mac. Reliable and flexible, Intermapper gives network professionals visibility into what’s happening on the network now – so you’re always one step ahead of potential outages. With Intermapper you can autodiscover your network, create live maps, monitor anything with an IP address, monitor network traffic and bandwidth, and set alerts to notify you of outages or poor performance.

What is Automate?

Automate is a robotic process automation solution for IT and business users that allows you to create, manage, and deploy automation tasks without writing any code—thanks to the prebuilt automation building blocks. With its easy to use drag-and-drop task builder, you can create workflows to automate your most tedious, manual tasks. Freeing you up to focus on more strategic projects.

Automate for Intermapper: Create A Self-Healing Network with Common Automation Use Cases

Server Restart

Intermapper alerts you when a server goes down and there's a problem to fix. Instead of having to go to the server yourself to fix the issue, use Automate to kick off an automatic process to get it back up and running without any manual intervention.

Remote Commands and Configuration Management

Keep track of your routers and switches with Intermapper so you know when and where updates are needed. Eliminate the manual effort of updating configuration files on these devices and automate this process to get updates out as soon as they’re available with no waiting or manual intervention.

Network Traffic and Bandwidth

Remove the frustration of network slowdowns by using Intermapper to spot where there may be traffic or bandwidth issues. And use Automate to regularly check site responses to determine the source of slowdowns without manual troubleshooting. Keep users happy by stopping slowdowns before they happen.

Learn more about Intermapper Flows to monitor traffic and bandwidth. 

Password Resets

Safe passwords are the first line of defense for a secure network, so make this process easy and safe with Automate. After users fill out a password reset request, Automate verifies and resets passwords so users can get logged back in without waiting for an administrator to manually reset the password.

Proactive Application Monitoring

Businesses are using an increasing amount of applications for their work. Intermapper lets you easily monitor their usage within your network, all in one place, while Automate handles system checks so you can focus on bigger problems and issues.

Automate Sensor Interaction and Remediation

Sensor information can come from a variety of devices. Locate where sensor alerts are coming from with Intermapper and use Automate to handle complex sensor-related tasks and run processes based on network events to stop issues before they become major problems.

Onboard a New User

Most companies handle the tedious processes of onboarding and offboarding manually. A scheduled automation process can perform these activities, including mailbox creation, allocating equipment, software licenses and more. Automate runs audit queries against Active Directory on a regular basis for the most up-to-date data.

Learn more about automating User Provisioning. 

Testing Outbound Emails

Make sure your important emails are being received by using Automate to test outbound emails. Automate sends test emails to a mailbox outside the internal network to a help desk robot to ensure your email system is running smoothly. Automate works with Exchange, Office365, Gmail, and other third-party email providers.
 

Install Software Updates and Patches

Make network-wide software updates a breeze with Automate. Set up an automated process to perform software updates and patch roll outs. Why go desk to desk to make software updates when you can do it remotely with Automate?

Logging

Always configure automation processes to keep logs— such as which application was checked, the start and end time of a transaction, expected performance, and more. This helps audit events that would have been handled manually in the past to justify using automation software with network and device monitoring.

Trial Automate for Intermapper

Combining the power of Automate and Intermapper gives you the most robust solution possible to ensure your network is not only up and running, but healthy. Now that you’ve seen our most-popular use cases for adding automation to your network monitoring strategy, are you ready to give it a try and create a self-healing network of your own?

Not using Intermapper yet? Download a trial and start monitoring your network!