IT infrastructure is complex today. On-prem. Off-prem. Virtualization. The cloud.
It’s up to IT to build this infrastructure, then distribute resources from its many miscellaneous parts to various services in the most efficient way possible.
With so many different environments to track—many of them walled off from one another in data silos—service issues can be difficult to diagnose and anticipate. And it’s altogether too easy for IT infrastructure to get fragmented—and difficult to manage.
The data that defines your performance is coming from a wider and wider range of disparate sources. But your IT managers need a “big picture” view of system capacity, not a cluster of siloed views and tools limited to single environments.