Benjamin Hubert didn’t originally plan for a career in IT. Today, as a Senior Network and Telecom Engineer for Exane in Paris, he monitors a growing network using Intermapper. After he created one of the winning probes in our Ultimate Probes Challenge, we asked Benjamin about his career and his experience creating probes. Get to know him by reading his responses below.
8 questions with Benjamin Hubert
1. What led you to work in the IT field?
I have used a computer since I was 12 years old, but I didn’t think at that time that I would work in IT. I tried different small jobs before joining the IT brotherhood.
I began as a supervisor for a carrier with screens full of alerts, unable to know precisely if something was wrong or not. This is where my taste for monitoring all started. Since that time, my first task when I start a new job is to review the monitoring and make sure it raises an alert when something important happens, and that the screens are more “green” than full of colors.
2. What does a typical day at work look like for you?
I start the day, and I already know that I don’t have the time to do it all.
3. How many devices do you monitor on a daily basis?
Around 600, and it keeps growing.
4. What is one of the biggest challenges you experience when monitoring your network?
Make sure it’s accurate, up-to-date, and intelligible for the novices.
5. What was the motivation behind creating your probe?
To be able to probe what I really need.
Editor’s note: Benjamin entered multiple probes in the contest, and the probe that placed was the Cisco Nexus BGP probe, which monitors border gateway protocol (BGP) peer status for up to eight BGP neighbors. You can see all the new probes submitted as part of this year’s contest and download them for free.
6. How many probes have you created?
Around 100, most of them for Cisco products.
7. How long have you used Intermapper, and what do you like best about it?
I have used Intermapper since 2007. Here’s what I like best:
- The animation on the maps bring life to the tool and make it friendlier for the novice.
- There’s no need to make a Visio if your map is clear—you can use it as a diagram too.
- It’s easy to import background and new icons if you want to use ones dedicated for your device.
- You can use trap receiver to make up for things you may have forgotten to probe and to raise an alert for small bounces you could miss cause you are polling the device every two minutes.
- Map status probing allow you to go deeper into your infrastructure so from a main map you can dig into the outage.
8. Mac or PC? (Your personal opinion!)
Find the right network probe
We appreciate Benjamin’s willingness to share his insights with the Intermapper community.