Support | HelpSystems
Core Privileged Access Manager (BoKS)


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Looking for help? We’re committed to solving your problems so you can get back to what you do best. If you’ve run into an issue, our friendly support team can help you resolve it in a timely manner via phone, live chat, or email. When you need assistance implementing a software feature or just want to find your product downloads or manuals, we can point you in the right direction.

Email Support: 

[email protected]

Product Downloads

It’s easy to access your product downloads. Simply log in and visit the customer portal.

Product Manuals

Find your Powertech Identity & Access Manager (BoKS) product manuals and documentation for quick and easy reference in our customer portal. 

Knowledge Base & Self Service Articles

Have questions or need step-by-step instructions? We’ve created extensive articles, videos, and how-to guides to make implementing and using our software as easy as possible. 


Leave it up to the experts. HelpSystems can provide consulting, training, security services, and managed services to make your technology projects more successful and help you meet your business goals.

Discussion Forums

A great way to find answers to common questions and connect with other Powertech Identity & Access Manager (BoKS) users like yourself.