Intermapper

Support

Intro

Looking for help? We’re committed to solving your problems so you can get back to what you do best. If you’ve run into an issue, our friendly support team can help you resolve it in a timely manner via phone, live chat, or email. When you need assistance implementing a software feature or just want to find your product downloads or manuals, we can point you in the right direction.

Submit a Support Case

If you need assistance, we would be happy to help. Just fill out a short online form with your contact information. Our talented support staff will be in touch with you shortly.

HelpSystems Support Request

Product Downloads

It’s easy to access your product downloads. Simply log in and visit Your Account page.

Also see our monthly release notes for product versions that are currently shipping.

Product Manuals

Find your HelpSystems product manuals and documentation for quick and easy reference. Intermapper manuals can be found in the HelpSystems Community Portal.

Knowledge Base & Self Service Articles

Have questions or need step-by-step instructions? We’ve created extensive articles, videos, and how-to guides to make implementing and using our software as easy as possible. 

Services

Leave it up to the experts. HelpSystems can provide consulting, training, security services, and managed services to make your technology projects more successful and help you meet your business goals.

Training

Our consultants regularly conduct live classroom trainings and host industry events, as well as attend tradeshows and local user group meetings. See what’s coming up and join us.  

Discussion Forums

You’re not alone—people just like you use Intermapper every day. Connect with your peers, ask questions, and share pointers in our product discussion forums in the HelpSystems Community Portal.

Other Resources

We want to help you get smarter. Grow your industry or product knowledge by taking a look at our resource library, full of valuable tips, best practices, and industry trends you should know.

Find Resources

HelpSystems Community Portal

You’re invited to our exclusive customer portal, where it’s easy to manage your HelpSystems software, get technical help, and network with fellow users—whenever it’s most convenient for you. The HelpSystems Community portal is a self-service hub housing all your product downloads, online manuals, and helpful how-to articles. Join other users in our discussion forum, fill out a support request and track its status—all right at your fingertips.