Looking for help? We’re committed to solving your problems so you can get back to what you do best. If you’ve run into an issue, our friendly support team can help you resolve it in a timely manner via phone, live chat, or email. When you need assistance implementing a software feature or just want to find your product downloads or manuals, we can point you in the right direction.
Submit a Support Case
If you need assistance, we would be happy to help. Just fill out a short online form with your contact information. Our talented support staff will be in touch with you shortly.HelpSystems Support Request
It’s easy to access your product downloads. Simply log in and visit Your Account page.
Also see our monthly release notes for product versions that are currently shipping.
Find your HelpSystems product manuals and documentation for quick and easy reference. Intermapper manuals can be found in the HelpSystems Community Portal.
Knowledge Base & Self Service Articles
Have questions or need step-by-step instructions? We’ve created extensive articles, videos, and how-to guides to make implementing and using our software as easy as possible.
Leave it up to the experts. HelpSystems can provide consulting, training, security services, and managed services to make your technology projects more successful and help you meet your business goals.
Our consultants regularly conduct live classroom trainings and host industry events, as well as attend tradeshows and local user group meetings. See what’s coming up and join us.
You’re not alone—people just like you use Intermapper every day. Connect with your peers, ask questions, and share pointers in our product discussion forums in the HelpSystems Community Portal.
We want to help you get smarter. Grow your industry or product knowledge by taking a look at our resource library, full of valuable tips, best practices, and industry trends you should know.Find Resources