Looking for help? We’re committed to solving your problems so you can get back to what you do best. If you’ve run into an issue, our friendly support team can help you resolve it in a timely manner via phone, live chat, or email. When you need assistance implementing a software feature or just want to find your product downloads or manuals, we can point you in the right direction.
Submit a Support Case
If you need assistance, we would be happy to help. Just fill out a short online form with your contact information. Our talented support staff will be in touch with you shortly.HelpSystems Support Request
It’s easy to access your product downloads. Simply log into the Community Portal and visit the Downloads area.
Also see our monthly release notes for product versions that are currently shipping.
Find your HelpSystems product manuals and documentation for quick and easy reference. Performance Navigator manuals can be found in the Community Portal.
Knowledge Base & Self Service Articles
Have questions or need step-by-step instructions? We’ve created extensive articles, videos, and how-to guides to make implementing and using our software as easy as possible.
Leave it up to the experts. HelpSystems can provide consulting, training, security services, and managed services to make your technology projects more successful and help you meet your business goals.
If you already use our software every day, demonstrate your expertise to your team or boss by earning your official certification. HelpSystems product certification tests are multiple choice and are available for a number of our products.Learn about Product Certifications
A great way to find answers to common questions and connect with other HelpSystems users like yourself.