Automate

Support

Introduction

Looking for help? We’re committed to solving your problems so you can get back to what you do best. If you’ve run into an issue, our friendly support team can help you resolve it in a timely manner via phone, live chat, or email. When you need assistance implementing a software feature or just want to find your product downloads or manuals, we can point you in the right direction.

Submit a Support Case

If you need assistance, we would be happy to help. Just fill out a short online form with your contact information. Our talented support staff will be in touch with you shortly.

HelpSystems Support Request

Product Downloads

It’s easy to access your product downloads--just sign into the web portal. 

Knowledge Base & Self Service Articles

Have questions or need step-by-step instructions? We’ve created extensive articles, videos, and how-to guides to make implementing and using our software as easy as possible.

Training

Our customized training seminars make it easy for everyone in your company—from administrative assistants to software developers—to learn how to automate both their daily processes and larger IT services.

Discussion Forums

You’re not alone—people just like you use Automate products every day. Connect with your peers, ask questions, and share pointers in our product discussion forums.

Other Resources

We want to help you get smarter. Grow your industry or product knowledge by taking a look at our resource library, full of valuable tips, best practices, and industry trends you should know.

Find Resources