Manage email, attachments, and calendar functions with RPA
Email is increasingly becoming the main method of communication for businesses around the world. In 2017, the number of emails sent and received per day topped 269 billion, which experts say will likely grow to 320 million by 2021. Email is critical to so many parts of your organization, but sifting through the inbox takes up valuable time.
Many organizations are looking to use robotic process automation (RPA) for specific parts of their email operations in order to serve customers more efficiently and allow humans to focus on the messages only they can handle.
Automate’s email automation functionality features an intuitive drag-and-drop interface that lets IT and business users quickly and easily automate email actions without writing a line of code. Use Automate for email automation with your overarching enterprise automation strategy.
Email Automation with Automate
Any repeated processes that involve inbound or outbound emails are good candidates for email automation. Email RPA can monitor mailboxes, capture inbound messages, or trigger a process based on an incoming email. Here are some examples:
IT service desk requests
Customer information requests
Emails with attachments
Automate can handle automation of any Microsoft application process, including Outlook. Use email RPA with Outlook and integrate those processes with tasks in Excel, SharePoint, Active Directory, and other Microsoft applications. See how Outlook automation works in this on-demand webinar.