How To Guide

Converting from Robot UPS 2 to 3

Last Updated:
August 26, 2016

Before You Begin

Read these instructions completely before you begin.

  • This document provides specific instructions on how to convert Robot UPS using the HelpSystems Product Loader. For general information about the HelpSystems Product Loader, see “Using the HelpSystems Product Loader.”

  • Before loading Robot UPS, we check if RBTSYSLIB needs to be updated. If it does, you’ll be asked to bring down the subsystem RBTSLEEPER. This ends all Robot products running on your system. When the update completes, the subsystem will restart automatically.

  • When you’re finished, read the After You Are Done section for additional information.

  • You can load and run an ISO image on your server to maintain Robot UPS on your system. For information on this process, see “Maintaining the Robot Products with ISO Images.” To run the ISO image, you’ll need a conversion code (HLPCUPS03). You can also use a pre-checker code (HLPSUPS03) beforehand to make sure the process goes smoothly.

  • Before starting the conversion, delete all history from Robot UPS 2.

  • If you have multiple IBM i or i5 systems that are networked using Robot Network, you must update or convert Robot Network before continuing. You can update or convert one system at a time, but the Host system must be updated or converted first. All products on a system must be updated at the same time. Robot NETWORK must be at the following release/modification levels or higher:

    • Robot Network Host R9M58

    • Robot Network Node R9M00

  • If you use Robot Alert, it must be at the following release/modification level or higher: R5M00.

  • The Robot UPS conversion process creates or changes two user profiles: RBTUSER and RBTADMIN. These profiles were created for the following reasons:

    • They satisfy requests from corporate auditors that our objects be owned differently from IBM objects.

    • They allow us to build a secure product for your environment.

    • They isolate the Robot products from IBM changes to the QPGMR or QSECOFR profile defaults.

    Note: If you've made any manual changes to the RBTUSER or RBTADMIN user profiles or their authorities, these changes will be lost with any product installation or conversion.


Converting Robot UPS

The Robot UPS conversion process downloads everything to your PC and transfers the objects to the IBM i. This process is described in the following section.

  1. Download the Robot UPS installer (setupUPS3.exe) from My Account page on our website. Double-click it to start it.

  2. On the Choose Components panel, select which components you want to load. You can choose the Manuals and the Software for IBM i. Click Next.

  3. If you’re only installing the manuals, the process completes and the installer closes. The manuals were installed at the following location, and you can skip the rest of these steps.

    • C:\Program Files (x86)\Help Systems\Robot UPS 3\manuals

    If you’re loading the Software for IBM i (with or without the Manuals), continue to step 4.

  4. On the Choose a Destination IBM i panel:

    1. Select or enter the IBM i where you want to load Robot UPS.

    2. Enter a user profile and password that’s a member of the user class *SECOFR and has at least the following special authorities: *ALLOBJ, *SECADM, *JOBCTL, and *IOSYSCFG. The user profile should have Limit capabilities set to *NO. This profile will be used to restore and copy objects, and for product maintenance on the IBM i.

    3. (Optional) In the Advanced Settings section:

      • Enter a port number or use the arrows if you want to change the FTP port number to something other than the default of 21.

      • Select Secure File Transfer if you want to use FTPS (FTP over SSL) during the file transfer. The default FTPS secure port is 990, but it can be changed to the required secure port for your environment.

      • In the Timeout (seconds) field, enter the number of seconds the session should be kept active during an FTP transfer. You can choose anywhere between 25 and 1800 seconds (30 minutes).

        Note: If the transfer takes longer than the amount of time specified, the session will expire.

    4. Click Next.

  5. You have two options on the Product Load Options panel:

    1. Click Immediate Load if you’d like to load the product on the IBM i now.

      Note: This ends Robot UPS until the product load completes. After you are done, we’ll restart the product.

    2. Click Staged Load if you’d like to transfer the objects now and load them on the IBM i at a later time.

      Note: See “Loading Staged Objects on the IBM i” below for instructions on how to load the staged objects on your selected IBM i system.

  6. The Product Load Progress panel for Robot UPS launches. When the processing is complete, you have two choices:

    • If this is the only conversion of Robot UPS that you're doing, click Finish.

    • If you have conversions to do on other IBM i systems, click Restart. Then, return to step 4.

    Note: If the Product Load Progress panel ends with an overall Failed message, the product upload could not complete properly. To find the reason the upload failed, click View Logs and review your logs. You can also use Download at the top of the logs to save the information for future review.


Loading Staged Objects on the IBM i

If you chose to stage your objects during step 5b of the conversion process, do the following to manually load them on the IBM i you identified above.

  1. Execute the following command to make sure no users are signed on to the product you’re converting:


  2. Execute the following command to display the Work with Loads panel:


  3. Enter option 1, Load, next to the Load Name for Robot UPS and press Enter.


After You Are Done

  • After the conversion completes, enter the WRKSPLF command and check the spooled files for any errors that may have occurred. If you have any questions, call Technical Support.

  • The conversion process restored two libraries (RBTUPSLIB and RBTSYSLIB) to your system. If you have Robot Network installed on your system, a third library, RBNRBUMST, also was restored.

  • Three libraries were restored to your system for use during the conversion process: HSLOADMGR, HSLOADMGRW, and RBTCDRLIB. We don't remove them from your system in case you're doing multiple conversions. You can delete them when you're finished.

    Note: You can move the library HSLOADMGR to a different system on the IBM i and use it to complete additional conversions. For more information, see “Using the HelpSystems Product Loader.”


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