Company Overview: Serves major international exchanges and platforms, as well as a range of OTC markets. A global leader in clearing interest rate swaps, bonds and repos, and futures and options.
Business Value of Vityl Capacity Management: Cost avoidance, time saving, support of virtualization strategy and increased ROI of IT estate.
This world-class, independent clearing house is a global leader serving major international exchanges and platforms, as well as a range of OTC markets. It is critical their clearing service performs faultlessly; it sits in the middle of every trade. The organization underpins many important financial markets, facilitating trading and increasing confidence within the market.
Their IT estate consists of hundreds of UNIX and Windows servers with nearly 1,000 VM guests running on several boxes. Cost reduction and avoidance are strong drivers within the organization, and capacity management was identified as an area where savings could be made.
Capacity Management Team
When this international clearing house appointed their most seasoned capacity planner, his first task was to establish a capacity management group and define processes. As is the case in many enterprises, many activities and decisions were being made in silos, and business needs were being filled after a specific need was identified.
To rectify the situation, the use of ITIL processes and selection of a capacity management software toolset to align with ITIL were seen as key objectives. The capacity planner also needed to free some of his time, provide an easy-to-use tool for other departments, and recommend a tool that showed the business benefits of its use.
He worked with the business, product support, Linux, Windows and VMS users to define the solution specifications to meet everyone’s needs; the incumbent solution had fallen behind the demands of the organization some time ago. His main priority was to find a capacity and performance reporting tool that was all-inclusive.
Having gone through the tender process and extensive evaluation and review, Vityl Capacity Management was selected. He said, “The implementation was really quick and easy. Almost within a month we had Vityl running on everything in our environment.”
At the same time, some consultants were working on a project that required system statistics. They were using a system administrator’s time to complete the work, which was time-consuming and pulled
the system administrator away from his normal tasks. In a pinch, they used Vityl, and it saved them time and money. “I believe this alone saved us about £75,000,” he stated.
Within the first three months of using Vityl Capacity Management, the group saved about £400,000.
“Vityl Capacity Management paid for itself within one quarter. We found a bunch of runaway tasks on different machines that were using memory and CPU, so we saved upgrading those machines by catching those runaway tasks,” he said.
The capacity management group consists of individuals from each business unit, all working together and sharing in the success and savings achieved. For example, the cross-silo team discusses decisions on new projects and performance issues, and reporting is easier with everyone involved in the meetings.
“We have product support, the business itself, the virtual memory guys, and the source and supply group using Vityl Capacity Management data to make business decisions. Even senior management uses it to keep track of what’s happening,” said the senior capacity planner. He believes some of his success is attributable to the groups outside of IT using it. “They just take a five-minute lesson in the beginning and they’re on their way.”
Another reason for their success is due to support on the virtualization side. They are moving toward a virtual environment in a major way and require virtual machine reports.
“Support was able to meet my needs within a month. They had it all written, producing reports, saving me a lot of time and money, and allowing me to do my job as it needed to be done. I used to spend 4 days a week gathering metrics for reporting and I don’t do any of that anymore. There have been many times where automation has been the savior of the day.”
The group has saved a significant amount of money so far. For his company’s business needs, the lead capacity planner said this was the right product at the right time. “We needed a very deep, detailed reporting solution that was easy-to-use and could bring all the different groups together to work from the same pane of glass.”
The capacity management group, using information delivered by Vityl Capacity Management, has used data to improve productivity, increase efficiency and boost savings.
“This tool solves the problem of everyone saying, ‘I think my opinion is right.’” He adds that all projects – new or a change – are brought to the capacity management group.
Learn how your organization can get a capacity management practice up and running, keep services up and costs down, and utilize your IT staff to their full potential.