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Customer Stories

Real-world success stories from HelpSystems users like you.

You need solutions that improve the effectiveness of your business operations, increase employee productivity, and ease your security concerns, but you’re not about to invest blindly in just any technology solution. No, you want proof points, real-world success stories —in short, assurance that the technology you’re scoping out will live up to its promises.  

Customers constantly tell us how HelpSystems solutions make their lives easier with the ability to automate tedious tasks, streamline business processes, and improve data management. But don’t take our word from it. Here are their stories.

Video - Doug Fortman

 

"{Robot Reports} gives us the ability to distribute reports in a timely and organized manner in a way the user wants to see the reports delivered."

— Doug Fortman
Trans World Entertainment
Cybersecurity

HelpSystems Protects the COMP Performance Group from Viruses and Malware
IT Operations Management

Carter Bank & Trust Achieves 3,800% ROI with Automate
Cybersecurity

Field-level Encryption Helps Retail Chain Achieve PCI Compliance
Document & Forms Management

HelpSystems Helps Tara Materials Focus on Canvas, Not Paper
IT Operations Management

For Centralized Data Processing, KeHE Relies on HelpSystems
IT Operations Management

Cashman Equipment Looks to HelpSystems Professional Services with High Hopes
SEE ALL CUSTOMER STORIES

Video - Dan Peterson

 

"The ability to manage all of our systems from a single pinpoint in Robot Alert and Robot Console has been a huge help, not to mention major systems events."

— Dan Peterson
Columbia Sportswear

"I always tell people about HelpSystems tech support—I love it. The people are really good. I’ve never had any problems getting answers. Thankfully, I haven’t had to call often—the products work well—but if I do have a question, I call tech support and they’re very knowledgeable."

David Hinrichs
Cascade Corporation

“Since using HelpSystems technology, we have been able to eliminate two archiving products and we have also decreased the number of calls to our help desk. In addition, we are considering implementing the monitoring solutions for use with other applications within our department.”

Mike Fernandez
Functional Analyst
City of Corpus Christi

"We decided to use some HelpSystems services, such as on-site implementation and training, to smooth the transition. We had a HelpSystems Training and Services Consultant come on-site and in just three days he got us going, and we were productive almost immediately."

Paul Ballew
Sr. Vice President and IT Manager
Data Processing Incorporated

Video - Kim Mitchell

 

"One of the things I like most about Sequel is you don't have to be a programmer in order to use it."

— Kim Mitchell
United Heritage
See for Yourself

When you give our software a try, you’ll discover why over 10,000 organizations rely on HelpSystems to make IT lives easier and keep business running smoothly. 

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