HelpSystems COVID-19 Security & Automation Resource Library
HelpSystems Cares: Solutions to help organizations of all sizes respond to COVID-19
Coronavirus (COVID-19) has brought about unprecedented times, but HelpSystems is here to help you maintain business as (sort of) usual. That’s why we’ve put together a variety of free software solutions, support and services offerings, training opportunities, and more to help you during this phase of life.
Whether you need to do more with less, up your security game, or prioritize an ever-shifting IT to-do list, we’ll help you move forward one step at a time.
Learn how current HelpSystems customers are relying on security and automation solutions to help them through this time.
Customers are relying on GoAnywhere MFT during this time to:
- Handle critical and dramatic increase in medical testing from hundreds of thousands of trading partners, including medical institutions and doctors
- Transfer reports to medical center’s COVID-19 status dashboard
- Create additional workflows to handle increases in file transfer volumes due to COVID-19
- Send and retrieve files at home as employees need to print or scan something, safely and securely
- Avoid the need for employees to access desktop while at home through the web interface, allowing employees to remain productive
Customers are relying on Automate during this time to:
- Automate the order validation process to help manage a large increase in orders, validate shipping information, and kick off notifications to the appropriate teams that an order has been fulfilled or if there was an error along the way.
Mitigate the security risks of having a remote workforce
With more remote workers, many organizations are seeing a drastic increase in malicious activity. In fact, one customer identified five active threats within 12 hours after installing our agentless advanced threat detection solution, Network Insight. Learn how you can monitor your network for infections without drastically increasing the size of your security team.
How COVID-19 is Impacting Your Data Security
As workforces are now more remote than ever, files containing your organization’s most sensitive data are likely no longer within the safety of your company’s firewall. Secure managed file transfer (MFT) is a proactive practice to put into place. Ensure the information you need to stay secure stays secure, no matter where your staff is now working from.
Here are a few resources to help you secure, encrypt and automatically send your vital files with confidence:
How the Coronavirus is Impacting Your Data Security
10 IBM i Security Tips for Surviving COVID-19 and Working from Home
Now that many organizations have moved to a work from home model, security concerns have arisen.
This webinar covers the issues that the world is currently seeing, such as increased malware attacks, and then provides practical actions you can take to monitor and protect your IBM i during this challenging time.
PTi: IBM i security webinar CTA
Lights-Out Automation for IBM i Data Centers
RECORDED WEBINAR AVAILABLE ON DEMAND
How to keep business running smoothly, even during the unexpected
With most organizations transitioned to a work from home policy, IT staff have been challenged to make sure system performance doesn’t miss a beat. Without people on the ground to monitor performance, run backups, watch storage, and answer messages, IT must use the resources they have to avoid major disruptions to the business.
Watch this webinar to learn how the most successful organizations are using automation to keep data center operations as close to business-as-usual as possible during these unprecedented times.
Lend Employees a Helping Hand with Robotic Process Automation
Prioritizing Automation to Help Your Business Adapt in 2020
Automated Operations: 5 Benefits of Automation
6 Areas Where a Company Can Leverage RPA Software
Maintain Business Continuity Through IT Staff Changes and Absenteeism with Workload Automation
Batch jobs, business processes, and automated workloads are valuable corporate assets. Yet, organizations often still include steps that occur on the desktops (and in the minds of) individual IT staff members. Look for ways to formalize the informal knowledge your business is leaning on.
NOC Resources Limited?
Network Operating Centers (NOCs) can be an effective monitoring resource when their connectivity and labor force are at full capacity. But, under extreme circumstances, they may not be able to respond to routine troubleshooting. Explore three ways to keep business process running, even under stress, with three workload automation core concepts.
Remove the Friction of Automating Across Multiple Platforms
Learn how the UVA Health System's centralization of enterprise workloads cut overhead and helped the IT team recoup valuable time for other projects.
3 Ways to Prepare Your Network for Unexpected Times
As employees are increasingly working from home, is your network prepared for anything? It's time to re-examine your network monitoring strategy. Check out the three ways you can leverage network monitoring to be one step ahead of any challenges—keep an eye on network bandwidth and traffic flow, monitor your network from anywhere, and take the burden off your IT team by offloading common network alerts to automation.
IT & COVID-19: The 3 Phases of Supporting a Remote Workforce
Hear From HelpSystems CISO and VP of IT
Coronavirus (COVID-19) has brought about unprecedented times. HelpSystems is here to help you maintain business as (sort of) usual. Hear HelpSystems CISO, Chris Reffkin, discuss his top priorities during this uncertain time, and learn how Vice President of Information Technology, David Zacharias, recommends supporting a remote workforce.