How Network Automation Reduced Eight-Hour Outages to Mere Minutes
There’s nothing worse for IT than an hours-long outage gone undetected. Network outages are bad for business. They’re a nuisance for end users. And without the right tools in place, they’re time-consuming for IT to detect, diagnose, and fix.
Most organizations have one (if not several) network monitoring tools in place. In a world where so many of our products and services are reliant on smooth technology performance, monitoring your network is crucial.
But network monitoring is only half the solution. What if the internet goes down in the middle of the night, and nobody’s on call to receive the alert and fix it? What if you’re an internet provider in rural Texas, and this happens… a lot?
As Peoples Telephone Cooperative found, with the right network automation tools you can reduce sudden, hours-long outages to mere minutes.
What used to require manual employee activity has become just another automatic process for Peoples Telephone.