Yerevan, Armenia, April 28, 2016—Sourcio announced today that its outsourcing business has been acquired by U.S.-based HelpSystems, a global leader in IT software. By joining HelpSystems, the Yerevan-based firm becomes part of a team they’ve worked with for more than six years to build market-leading solutions.  

The Armenian office will be called HelpSystems Armenia and its 35-person staff will join HelpSystems’ workforce of 19 offices worldwide. HelpSystems will continue investments in Armenia and grow the office headcount while maintaining the Sourcio traditions of a high-energy, employee-friendly culture. The team in Armenia will focus on advancing the leading products of HelpSystems.

“We’ve been very impressed with the Sourcio team over the years and can’t wait to welcome them into the family,” said Chris Heim, HelpSystems’ CEO. “The talent and experience allows us to better satisfy our customers. The culture at Sourcio is great and together we’ll work toward making it even better.”

“It’s a natural fit because we are very familiar with HelpSystems’ solutions and have loved working together over the years,” said HelpSystems Armenia new General Manager Pavel Snkhchyan. “This acquisition is further proof of HelpSystems’ dedication to innovation, delivering the best products in the market, and the role our talented people here in Yerevan will play in that quest.”

About HelpSystems

HelpSystems empowers IT professionals to excel like never before. Every day more than 9,000 organizations across the globe rely on HelpSystems to automate and simplify system and network management, secure data, and give people simple access to information they need. For critical needs like IT and business process automation, system security, network mapping, document management, and business intelligence, HelpSystems makes IT lives easier and keeps businesses running smoothly. Learn more at

About Sourcio

Sourcio is a software consulting company created in 2005 which gained a good reputation locally and internationally by providing high-value, high-quality services to global companies. Sourcio has participated in creating several successful startups in Armenia that has created many highly-paid jobs and has facilitated international investment in Armenia.

Mike Devine
Vice President, Marketing
+1 952-563-1696
[email protected]