Skybot job scheduling software also helped the financial services provider meet SLAs and eliminate an extra shift
Minneapolis, MN, April 18, 2013—Skybot Software, a Help/Systems company, announced today that its customer, Fundtech - a leader in financial technology services - has reduced overhead and improved client transaction services with Skybot Scheduler, a web-based enterprise scheduling and workload automation solution for Windows, UNIX, and Linux servers.
Fundtech hosts transaction and processing services for over 500 global clients with tight deadlines and strict Service Level Agreements. Reliable job scheduling software is central to providing profitable service.
“We’re moving hundreds of thousands of files a day,” says Marni Jessie, Manager of Technical Support Services. “We’re constantly adding new customers and bringing new servers online. We couldn’t afford a solution that would slow down if it tried to handle more than 10,000 files.”
Unfortunately, the automated file transfer tool that Fundtech initially implemented was unreliable. “It had a lot of internal failures,” says Jessie “When it stopped working, files would just sit there and wait to be picked up.”
With Skybot Scheduler in place, Fundtech is able to accommodate its growing customer base and processing demands with more reliable file transfer services, allowing them to satisfy current client SLAs.
“I’ve been pretty vocal about Skybot Scheduler with our clients,” says Jessie. “I think it’s important to share information about the good products behind our services. They know that Skybot Scheduler is protecting their file transfers.”
In addition to replacing unreliable software and reducing overhead, Skybot Scheduler also allowed Fundtech to eliminate a 3rd shift and reassign valuable staff to other strategic projects.
Fundtech’s setup of Skybot Scheduler works over a Microsoft Windows® infrastructure to collect transaction files and move them to prescribed destinations. “Skybot Scheduler moves files from place to place and syncs them appropriately during processing,” says Jessie. “The product is great and with great service on top, there’s nothing else that can touch it.” To read or download the entire Fundtech case study, visit the Skybot Software website at www.skybotsoftware.com/resources/success-stories/fundtech-financial-services.
Skybot Software offers a 30-day trial of Skybot Scheduler. The free trial includes full product access and world-class support.
About Skybot Software
Skybot Software™, a Help/Systems company, is the developer of Skybot Scheduler™, the next generation of enterprise automation software for Windows, UNIX, and Linux servers. Skybot Scheduler uses the latest in web technology to deliver real-time information about your enterprise schedule to your desktop. For more information, please visit www.skybotsoftware.com.
Help/Systems, LLC is a leading provider of systems management, security, and business intelligence solutions. Help/Systems software reduces data center costs by improving operational control and delivery of IT services. Founded in 1982, the company has 14 offices worldwide and over 7,000 customers from small businesses to Fortune 100 companies. Based in Minneapolis, Minnesota, Help/Systems sells its solutions directly and through strategic partners worldwide.
Help/Systems sells the following brands: Robot, Skybot Software, InterMapper, SEQUEL Software, PowerTech, Safestone, CCSS, and Bytware. For more information, visit www.helpsystems.com.