HelpSystems Named Major Contender in Everest Group 2019 RPA Products PEAK Matrix

August 23, 2019

MINNEAPOLIS August 23, 2019 —HelpSystems today announced that Automate, its robotic process automation (RPA) solution, has emerged as a “Major Contender” in Everest Group’s 2019 RPA Products PEAK MatrixTM, a comparative assessment of 22 leading RPA technology vendors.

The placement is a testament to the high value Automate delivers to its customers. Everest Group noted Automate’s large and growing client base and praised its ease-of-use that makes automation accessible for both business and IT users. It also cited Automate’s scalability and focus on product training and support as reasons behind its rising value in the RPA marketplace. Referenced clients have shared their overall satisfaction with Automate and the value it provides as an RPA solution with robust functionality and stability.

“HelpSystems’ Automate product offers an automation platform with RPA and BPM capabilities and focuses on serving the mid-market segment,” said Amardeep Modi, Practice Director at Everest Group. “A large and expanding client base and investments made in enhancing its product training and support capabilities, such as on-demand training portal and online user community, contributed positively to its position as a Major Contender in our assessment.”

“We’re thrilled Everest Group has seen what our growing list of customers has enjoyed,” said HelpSystems RPA General Manager Scott Cole. “Our customers love automating everything from repetitive administrative tasks to highly complex, mission-critical business operations and that value came through loud and clear in this research.”

About HelpSystems

HelpSystems aligns IT and business goals to help organizations build a competitive edge. Our software secures IT environments, monitors and automates processes, and provides easy access to the information people need. More than 15,000 organizations in 100+ countries rely on HelpSystems to make IT lives easier and keep business running smoothly. Learn more at

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