HelpSystems Completes Acquisition of Network Monitoring Pioneer, Dartware—Its Third Acquisition in 2012

January 10, 2013

Eden Prairie, MN, January 10, 2013 – Help/Systems, LLC, a world leader in systems management, security, and business intelligence software, announced it has completed the acquisition of Dartware, LLC, a network management software company. The acquisition, which completed in December, represents the growing company’s third acquisition in 2012 and ninth overall.

Based in New Hampshire, Dartware is the maker of InterMapper®, network monitoring, mapping, and alerting software for Mac®, Windows®, Linux®, and Solaris® platforms. InterMapper is known for its ease-of-use, affordability, and comprehensive feature set that provides real-time knowledge of an entire network’s health through visual maps.

Dartware has over 1,200 customers and 80 channel partners across the globe. The company is known for its superior customer service and innovative technology.

“We look forward to maintaining InterMapper’s reputation for exceptional support and to growing this customer base,” said Janet Dryer, CEO of Help/Systems. “As the only platform-neutral, real-time network monitoring software on the market, InterMapper is an important addition to our multi-platform family. Help/Systems plans to invest in the ongoing development of new InterMapper features and functionality, and enhancing its value to our customers.”

With this acquisition, Help/Systems now provides a more expansive solution set for its multi-platform customers: network monitoring and analysis with InterMapper and job scheduling with Skybot Scheduler. Both solutions offer user-friendly interfaces and lower cost of ownership.   

The Dartware acquisition follows two other significant acquisitions for Help/Systems in 2012. The July acquisition of Safestone Technologies expanded Help/Systems security and compliance offerings into the AIX and Linux marketplace. The acquisition of CCSS in October brought a comprehensive and integrated solution set in performance monitoring, message management, and remote systems management for their existing IBM Power Systems™ customers.

“The acquisitions of Dartware, Safestone, and CCSS allows us to retain leading-edge technology and continue to deliver the most innovative and comprehensive solutions for our customers.” said Dryer, “As always, we will focus on exceptional customer service, quality products and continued improvement in all areas as we expand our business to include additional product solutions.”  

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