MINNEAPOLIS – April 3, 2019 – In a new report released by Info-Tech Research Group, GoAnywhere, a HelpSystems solution for Managed File Transfer (MFT), received the highest scores from end users when considering product satisfaction and features along with vendor experience and capabilities. Info-Tech’s 2019 MFT Category Report provides a comprehensive evaluation of leading products to help buyers find the right solution. Based on feedback from IT and business professionals, the report’s MFT Data Quadrant shows GoAnywhere ranking above Ipswitch MOVEit, IBM MFT, Oracle MFT, and six other vendors in the space.
Of over 40 MFT vendors reviewed by users on SoftwareReviews.com, Info-Tech evaluated the top nine in their Category Report. GoAnywhere received the highest composite score of these ten vendors, scoring an 8.9/10. When ranking how customers feel about the product, GoAnywhere also scored the highest, receiving a 92/100.
GoAnywhere also ranked number one for a number of features and capabilities, including:
- Vendor support
- Ease of data integration
- Product strategy and rate of improvement
- High performance
- Session monitoring
“Our customers constantly tell us how easy GoAnywhere makes it to simplify and secure their file transfers,” said Bob Luebbe, GoAnywhere General Manager at HelpSystems. “We’re excited to see their satisfaction validated by Info-Tech Research Group and hope it spurs more organizations to consider GoAnywhere as the leading MFT solution in the market.”
“GoAnywhere captured the highest overall composite score in our Managed File Transfer category, as rated by their customers,” said David Piazza, President of SoftwareReviews. “In particular, their customers showed a strong appreciation for the service experience they received, with GoAnywhere receiving a +92 score on their Emotional Footprint, or overall customer experience metric.”
HelpSystems aligns IT and business goals to help organizations build a competitive edge. Our software secures IT environments, monitors and automates processes, and provides easy access to the information people need. More than 15,000 organizations in 100+ countries rely on HelpSystems to make IT lives easier and keep business running smoothly. Learn more at www.helpsystems.com.
Vice President, Marketing
About the Report
Info-Tech’s Category Reports provide a comprehensive evaluation of popular products in the Managed File Transfer market. This buyer’s guide is designed to help prospective purchasers make better decisions by leveraging the experiences of real users.