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Culture & Benefits

Great software and services start with great people. That’s why HelpSystems is committed to fostering a value-driven culture in which every employee matters.   

Work for a Technology Leader Known for Employee Satisfaction

Headquartered in Eden Prairie, Minnesota, HelpSystems is known for its innovative software, world-class customer support, and global employee commitment and satisfaction. Employees choose HelpSystems for a number of reasons, but their respect for one another and the day-to-day ability to positively impact the business are key reasons employees stay with HelpSystems and experience years of career enjoyment.

What We Do

We’re looking for talented professionals who are passionate about making life easier for modern organizations. In an increasingly demanding business world, HelpSystems solves everyday IT and business challenges—like monitoring and automating processes, encrypting and securing data, and easily accessing information—so people can focus on what matters most. Our customers represent organizations of all sizes, industries, and IT environments across the globe. Working with us means working for them.

Expect a fun, fast-paced work environment that rewards integrity, commitment, and kindness. Named one of the Star Tribune’s “Top Workplaces in Minnesota” multiple years in a row, HelpSystems has earned a reputation for treating employees with the same respect and appreciation that we give customers.  

What We Offer

Our people make us great. That’s why we offer a top-notch rewards package, from competitive benefits and salaries to career-nurturing opportunities.

Health & Wellness

  • Medical, dental, and vision benefits that best meet your needs
  • Free employer contributions to your Health Savings Account (HSA) (as long as you’re enrolled)
  • Flexible Spending Accounts (FSA) for you and your dependents
  • Robust wellness program with incentives
  • Short-term, long-term, and life insurance paid for by the company
  • Employee assistance program with free resources for tough times

Financial

  • Your own equity units in the company
  • We’ll match your 401(k) contributions (50% match on the first 10%)
  • Competitive compensation throughout your tenure (we’ll keep an eye on the market) 

Flexibility

  • Four weeks paid time off (PTO) plus nine paid holidays
  • One paid day off per year to volunteer 
  • Paid parental leave for maternity, paternity, and adoption                       
  • Casual dress every day

Learning & Career Growth

  • Educational assistance and reimbursement programs
  • Virtual and in-person learning options
  • Regular check-ins and goal-setting—no annual performance reviews
  • Grow and move up in the company—with our encouragement and support

Transparent & Open Communication

  • Attend monthly meetings for in-depth updates across the business
  • Stay in the know with the CEO’s weekly quick updates
  • Follow company updates and news on our online platform (Yammer)
  • Share your questions and comments with the bosses (they’ll listen—and answer)

Extra Perks

  • Monthly pizza day
  • Tickets to local sporting events
  • Summertime barbecues
  • Anniversary recognitions
  • Employee meetings that include doses of fun-filled competition             

What We Value

Our employees are the most qualified, talented, and knowledgeable professionals in their field. In addition to making stellar coworkers, they are also upstanding community members who share common values:

Success should be recognized and rewarded

Quality matters in everything that we do

Exceptional customer service is a way of life

Happy employees make happy customers

Giving back to our community is the only option

Contact Us

To be considered for an open position, please apply online via our careers page. Need application assistance? Please contact us at careers@helpsystems.com.

Learn more about working at our Yerevan, Armenia office here.