Training & Services

Learn More About the Robot Products and System i Operations

For more than 15 years, Help/Systems training group has worked with thousands of System i professionals like you. Our goal is to help you use the Robot products to their fullest potential and to become more successful at managing System i operations by offering:

Let us help you enhance your knowledge of Help/Systems products and learn to deploy best practices in System i automated operations. We offer a variety of training and implementation services to meet your needs.


Robot Product Certifications	Help/Systems offers a Robot Product Certification program to our customers for certain Robot products. You can use this certification program to validate your knowledge of the products, prove your expertise, and earn the recognition you deserve! To be certified for a product, you must pass a Knowledge Exam and a Practical Exam.
Webinars and Online Training	Help/Systems provides FREE Webinars to introduce you to various data center automation topics and how the Robot products handle them. It's a great way to explore a product you may be thinking about but don't own yet. Help/Systems online training provides the convenience of learning at your desk. With online training, you can devote small blocks of time to learning about a new topic in System i automation or a new release of the Robot products. It's a great way to keep your skills sharp and learn new ones.
Take any 4 OPs classes and get 25% off!	A Special Offer... Throughout 2010, sign up for any 4 operations classes and get a 25% tuition discount. That means big savings when you take 4 classes! Help/Systems offers a complete suite of i5/OS operations classes to help new operations staff get up to speed quickly and give more experienced users a refresher. We’re even expanding our operations training options by bringing back two System i operations classes that we haven’t offered for awhile.
Implementation Services	Help/Systems offers implementation services to help you get started with the Robot products and get through barriers on the road to automation. Our one-on-one consulting service allows us to work with you by phone, over the Internet, or in person from initial product setup and training, to implementing advanced features that can take automation to a new level. We can tailor our on-site training option to work with the number of people you want to train, their experience level, and your specific data and environment.
Meet Your Trainers	Help/Systems trainers are highly experienced and friendly. Customers rave about working with them. These are the people who teach our online classes, provide one-on-one consulting, and more! Read their bios—you'll see you're in good hands.
Satisfaction Ratings	Every month we survey students who have taken our online classes. We review every survey and use the results to continuously improve our classes. Then, these surveys are compiled into a graph that we update monthly. Take a look to see how users rate our training.
Registration Policies	Help/Systems strives to provide the best in online training. We try to make the registration process as easy as possible for you, we offer flexible payment options and refund policies, and we offer a satisfaction guarantee.