Robot/ALERT

April 2010 Q&A

My system is still on V5R3. How can I update the Robot products? Update files are designed for V5R4 and higher because both IBM and Help/Systems dropped support for V5R3 last year. If you still have systems on V5R3, contact Technical Support for assi...

New Robot Product Certification program begins

Help/Systems recently began a Robot Product Certification program for the most popular Robot products. This certification program ensures you have the appropriate knowledge to run the Robot products and allows you to: Validate your know-how Prove yo...

August 2009 Q&A

Is it possible to send a message to an e-mail address other than the one defined in the device setup in Robot/ALERT? Yes. If you are using Robot/ALERT Version 5 Modification Level 48 (or higher), the RBASNDMSG command, has a new parameter that allow...

Exploring message escalation

When Robot/CONSOLE receives a message that requires human intervention, it can escalate the message to Robot/ALERT, to notify you. This article focuses on local (single system or partition) escalation and discusses two methods of setting up escalatio...

April 2009 Q&A

What levels of the System i OS does Help/Systems support? On April 30, 2009, IBM drops support for i5/OS V5R3. Help/Systems will drop support on i5/OS V5R3 on May 30, 2009. We will continue to answer your questions about our software on this release...

Changing to Daylight Saving Time

In 2009, U.S. Daylight Saving Time begins on March 8 and ends on November 1. Whether you change the time manually or have the system change the time automatically, the most important thing to keep in mind is that Robot/SCHEDULE must be inactive when ...

Differentiating report segments by subject line

If you have several reports that process through the same report name in Robot/REPORTS and you distribute these reports using Robot/ALERT, you know that the Robot/ALERT subject line looks the same for all of them. This can be confusing and make findi...

Robot/ALERT RBASNDMSG command enhanced

Simplifies subject line entry When the Robot products use Robot/ALERT to send you e-mail notifications, they supply the subject line automatically. However, if you use the Robot/ALERT Send a Message to a Device (RBASNDMSG) command in your own progr...

March 2008 Q&A Column

Can Robot/ALERT send text messages to cell phones? Yes. Use Robot/GUIDE to help you set up a TCP/IP vendor. It works just like sending e-mail to any e-mail address with Robot/ALERT. ...

February 2008 Q&A Column

I want to use Robot/ALERT to send e-mail messages, but my System i is not configured as an e-mail server. Is there a way around this? Your System i doesn’t have to be an e-mail server for Robot/ALERT to send e-mail messages. If you use Robot/G...