Satisfaction Ratings

Jerry Stenzel, Senior Support Manager at Help/Systems, says, "Our product support is likely to be the best you'll deal with in the software industry. We are so sure of this, we offer a unique support guarantee. Help/systems guarantees that if you are not satisfied with our product support for any reason, we will give you one year's product maintenance free."

What these ratings represent

Customers who call Help/Systems for product support are randomly selected and interviewed to determine whether our product support has met their expectations. The scores shown here are averages of these surveys each month.