IBM System i Software: Technical Support

Need technical support?  Read what to do before calling in. Then, contact Support in one of two ways.

Help/Systems offers unparalleled technical support to our customers because our Technical Support Consultants are passionate about solving your product issues.

When you call Technical Support, you talk to an expert who listens to your question or problem and helps you find the perfect solution. Our combination of expertise, tools, and timeliness means you receive world-class service each time you call.

Meet Jerry Stenzel, Senior Support Manager, Help/Systems

Jerry Stenzel is a great advocate for our customers, working every day to make sure Help/Systems continually improves its products to better serve the customer. Jerry has spent 18 years with the company, seven of them in phone support. He later moved to product management, and then into a role overseeing other product managers and heading up the internal operations department.

Meet the Help/Systems Support Team