Welcome to Help/Systems Technical Support

Help/Systems offers unparalleled Technical Support to our customers. Our Technical Support Consultants are passionate about solving your product issues. When you call Help/Systems Technical Support, you talk to an expert in the field of operations automation. We listen to your question or problem and help you find the perfect solution. And, our combination of expertise, tools, and timeliness means you receive world-class service each time you call. 

Downloads & Updates

Choose a link below to access the latest software or user guides.

Helpful Information

Choose a link below to access answers to your questions.

Support Request Form

Choose a link below to e-mail US & Canada or International support.

Jerry Stenzel, Product Manager

Meet our Senior Support Manager

Jerry Stenzel

We're proud to introduce our Technical Support team. These are the knowledgeable and dedicated people you talk with when you have a question or need assistance—any time of the day or night. Since 1982, Help/Systems has helped solve the operations problems of over 21,000 companies.

Meet our Support Manager

Chuck Losinski

Each member of the Help/Systems technical support team has years of experience in the software industry and with Help/Systems products. We follow up on your questions and problems immediately—closing most calls the day we receive them. We listen to you. Many product enhancements come from customer suggestions.

P.S. If you've had a positive experience with our products or staff, visit the I Love Help/Systems page.