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Meet Your Trainers

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Roxanne Callan

Technical Consultant, has been with for Help/Systems for fifteen years and is a Robot Certified Specialist. Before coming to Help/Systems, she worked as a computer operator.

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Yvonne Schumacher

Yvonne Schumacher, Technical Training Consultant, has over 20 years of experience in the information technology field and is an IBM and Robot Certified Specialist.

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Jenny Freehauf

Jenny Freehauf, Technical Consultant, has been working with the System i since 2001. Her background includes help desk and technical support positions and she has been a Technical Consultant at Help/Systems since 2003.

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Vivian Hall

Vivian Hall, Technical Consultant, has more than 29 years experience in the IT industry. She has been with Help/Systems since 2001 and is a Robot Certified Specialist.

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Brandy Lulling

Brandy Lulling, Technical Consultant, has a degree in AS/400 operations and more than 17 years experience in System i administration and support.

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Harry Tolzman

Harry Tolzman has been a Technical Consultant for System i applications and operations for 26 years, with over 15 years as a member of the Help/Systems team specializing in performance products.

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Terri Preston

Terri Preston, Technical Consultant, has over 25 years of experience in the information technology field, including 13 years of experience with the System i (AS/400, iSeries) and the Robot products.

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Sara Williams

Sara Williams, Research Technical Consultant, has more than 20 years of experience with IBM midrange systems, from the System/36 to the System i, including 13 years with the Robot products.

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