One-On-One Consulting

When you are tackling an automation project, you may feel a bit overwhelmed. To help you through the issues that slow you down, the experts from Help/Systems can consult with you by phone, or in person. Let our years of experience guide you to a successful project conclusion.

We can help you:

• Perform the initial product installation and setup, so you get off to a good start.
• Evaluate existing product setups and suggest improvements.
• Examine specific job setups and discuss ways to make them better.
• Analyze your System i environment and setup to get the most out of your Robot products.
• Answer your questions about advanced product features.
• Update your products to the latest versions.
• And more!

When we consult using the Internet and phone, we use WebEx* to dial into your system so we can look at the same screens together and discuss them. When we consult in person, we can use your own system(s) to train people from your company on the Robot products. We can hold any of our existing classes specifically for your company. To learn more, contact Help/Systems Services Coordinator at 1-800-328-1000 or begin the process by completing our services proposal request form.

*WebEx software combines real-time desktop sharing with phone conferencing so that everyone sees the same thing while we interact. It’s an easy way to share ideas and work together, anywhere.