Robot/ALERT Certification
Thank you for your interest in our Help/Systems Robot Product Certification program. Use the tabs below for more information about the Robot/ALERT certification process.
Follow these steps to prepare for and complete your Robot product certification:
1. Evaluate your experience level.
Take a realistic look at how well you understand the product and decide whether you need to study or train (see the Prerequisites tab).
2. Study and train (if necessary).
If you are new to the Robot product, or feel you need hands-on experience, check the resources that we have available and consider taking an online class or using One-on-One Consulting (see the Resources tab).
3. Register for your exams.
When you feel that you have enough knowledge of the Robot product, you can register for your exams (see the Register tab).
For Robot/ALERT certification, you should have a working knowledge of the following aspects of Robot/ALERT:
- Terminology
- Vendor
- Device
- Broadcast List
- Communication Jobs
- Communication Protocols
- Page
- Product Configuration
- Product Libraries
- Product Interfaces
- Directory Menu
- Message Attachments
- System Setup
- Message History
- Troubleshooting
- Product Commands
Note: If you need training for any of these areas, see the Resources tab.
The following is a list of resources that you can use to prepare for your certification tests:
- Current Online Classes
Use this link to display a list of FREE Webinars and online training. With online training, you can learn about a new topic or a new release of a Robot product. It's a great way to keep your skills sharp and learn new ones.
Note: If an online class that you need is not currently available, or if you would prefer One-on-One Remote or On-Site Training, you can submit a Services Proposal Request. This type of training allows us to work with you online (remote) or visit you at your place of business (on-site).
- User Guides
- Help/FACTS
- Related Products
You can download any product User Guide in PDF format.
Help/FACTS contain detailed technical information for specific aspects of how to use one or more Robot products.
Use this link for more detailed information about the other Help/Systems automated operations software products. These products work seamlessly with Robot/ALERT to solve any System i automation issue.
If you feel confident that you are ready to take the exams for your Robot product, click Register, or call 952-563-1648 to contact the Services Coordinator and begin the registration process.