About Help/Systems

Help/Systems brings laser-like focus to providing software solutions for the System i
Help/Systems develops, markets, and supports the world’s leading software solutions for the IBM System i. Help/Systems may be the most focused company you will ever deal with. We specialize in providing you with a constant stream of innovative products that help make your System i the most powerful and efficient system for your needs. This total dedication to our customers brings our System i expertise directly to your workplace.

Since 1982, Help/Systems has helped automate data centers 
Help/Systems was founded in 1982 when Dick Jacobson began selling a small program he’d written—called Robot/38—that automated job scheduling on the System/38. Over the years Robot was enhanced and more products were added to the product line and quality came to the forefront. In 1992, Help/Systems became the first software company in the United States to be certified under the ISO 9001 standard, and now is certified to comply with the updated 9001:2000 standard. Help/Systems constantly strives to improve our products and our processes.

Today, the Robot Automated Operations Solution offers tools for:

• Job scheduling and batch job management
  [1]
• Systems management [2]
• Message management [3]
• Backup and recovery [4]
• Report management [5]
• Performance management [6]
• And more! [7]

But, the System i is not the whole story. Companies today increasingly rely on a combination of platforms—System i, Windows, UNIX, Linux—to run their business. As a result, Help/Systems has extended its vision of automated operations to those systems through enterprise job scheduling [8]. Our goal is make all your computer systems run as independently and effortlessly as possible.