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Solution 2

Automate message handling and resource monitoring to achieve enterprise management

To achieve enterprise management, you need System i monitoring software and more. The System i platform is highly message driven. Nearly every event triggers a message before it occurs, while it is occurring, or after it occurs. And, sometimes it generates all three! In this message-heavy environment, the first thing to tackle is monitoring important System i message queues. Your goal is to automate:

  • message handling (including suppressing unimportant messages and automating replies—either standard or determined by the message content)
  • and message redirection and escalation (including forwarding messages to experts, requiring responses to messages [such as tape mount and paper out], and making sure important messages are seen)

The foundation for this capability is Robot/CONSOLE. But Robot/CONSOLE is more than just a message management tool. Not only does it monitor message queues, but it also monitors CPU usage, FTP activity, the security audit journal, and the system history log (QHST). It performs procedures in reaction to messages and events—such as initiating recovery procedures, paging experts (via Robot/ALERT), and redirecting messages automatically.

Robot/ALERT and Robot/NETWORK are also key
When you run Robot/CONSOLE, message management software, with Robot/NETWORK, network management software, you can redirect messages to message centers on different systems (or different partitions of the same system). In fact, Robot/NETWORK allows you to monitor system operator messages for your entire network of System i systems at a single workstation. Now, that's System i monitoring!

Add Robot/ALERT, messaging software, so you can receive a pager or e-mail message when there are messages waiting to be answered anywhere in the network. If you have a two-way pager and your Robot/CONSOLE message center pages you, you can answer messages on the spot (without dialing in, logging on, and so on).

Monitor SNMP traps to achieve enterprise management
You also may want to add Robot/TRAPPER to monitor an even wider sphere. Robot/TRAPPER processes SNMP traps from network devices and converts them into System i messages for Robot/CONSOLE to handle. This System i-based monitoring software also checks the status of your network devices and applications at pre-set intervals. Let software on your most reliable platform monitor less reliable devices.


Read more about the products mentioned in this solution:

* Robot/CONSOLE

* Robot/ALERT

* Robot/NETWORK

* Robot/TRAPPER

Go to a product page to request more information about that product.


Want to talk to a person?

In the U.S. and Canada, call 1-800-328-1000 and ask for Sales. Elsewhere in the world, contact your local distributor.

Robot/CONSOLE: Message Log Monitoring and More on your iSeries

Robot/CONSOLE

* Message queue monitoring

* Message management

* System i resource monitoring (including CPU usage, FTP activity, the security audit journal, and the system history log [QHST])

* Message escalation

* Message history

* OPAL procedures

Help/Systems 6533 Flying Cloud Drive,
Suite 200
Eden Prairie, MN 55344
Ph. (952) 933-0609
Fx. (952) 933-8153
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