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Dave Gilson, Technical Consultant, has more than 23
years experience supporting computer software. After 12 years in
the mainframe environment, Dave moved to the System i where he has
supported the SEQUEL products as well as ABSTRACT and ESEND for
many years. In his role as an instructor with Help/Systems Education
and Consulting Services, he travels to customer sites to provide
training and consulting services.
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Heath Kath, Technical Training Consultant, specializes
in customer training. As an instructor with Help/Systems Educational
and Consulting Services, he trains users of both automated operations
and business intelligence products, and is a Robot Certified Specialist.
He has over 16 years of System i experience, including 11 years at
IBM in product support, testing, software support, and training.
His background also includes CL and RPG programming, Query/400, Query
Manager, SQL, and journaling. Heath teaches online e-training classes
and travels to customer sites to provide on-site training and implementation
services.
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Carlo Panzarella, Technical Consultant, has over 25
years of experience in the information technology field. His background
includes programming, systems analysis, consulting, operations, and
training. In his role as an instructor with Help/Systems Educational
and Consulting Services, he travels to customer sites to provide
SEQUEL training.
Send me a message!
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Terri Preston, Technical Consultant, has over 25 years
of experience in the information technology field, including 13 years
of experience with the System i (AS/400, iSeries) and the Robot products.
Her background includes hardware and system implementation, operations
management, and help desk support. In her role as an instructor, she
teaches online e-training classes and travels to customer sites to
provide on-site training and implementation services. She is a Robot
Certified Specialist.
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Sheryl Quinlan, Technical Consultant and Lead Trainer,
has over 15 years experience supporting ABSTRACT, ESEND, SEQUEL,
ViewPoint, and the SEQUEL Web Interface. As an instructor with Help/Systems
Educational and Consulting Services, Sheryl travels to customer sites
to provide training and consulting services. She also is responsible
for developing course materials and training the trainers.
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Yvonne Schumacher, Technical Training Consultant, has
over 20 years of experience in the information technology field including
certifications from IBM and Help/Systems (Robot products). Her back-ground
includes quality assurance, PC software instruction, System i implementation,
consulting, and operations. Before becoming a full-time instructor
with Help/Systems Educational and Consulting Services, she spent
six years as a Technical Consultant supporting customers. She travels
regularly to customer sites to provide on-site training and implementation
services, and also creates and teaches online e-training classes.
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Steven Spieler, Technical Consultant, has over 19 years
of experience working with information and reporting systems on the
System i (AS/400, iSeries). For 12 years, Steven worked with companies
in a wide variety of industries throughout Europe and North America
as a teacher and consultant. Since 2002, he has focused on helping
users learn to use SEQUEL. He conducts online e-training sessions
and often travels to customer sites to provide on-site training and
consulting services.
Send me a message! |
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Mike Stegeman, Technical Consultant, has worked with
a wide variety of companies in both accounting and information technology.
Mike has extensive experience with the System i (going back as far
as the System/36). He has supported different products including
a CASE tool, an ERP package, and since 2003, SEQUEL. He travels regularly
to customer sites to provide on-site training and implementation
services.
Send me a message! |
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Sara Williams, Research Technical Consultant, has more
than 20 years of experience with IBM midrange systems, from the System/36
to the System i, including 13 years with the Robot products. Her
background includes consulting, system implementation, and operations.
In addition to technical support, she is an instructor with Help/Systems
Educational and Consulting Services and a Robot Certified Specialist.
Sara has traveled worldwide to provide training and implementation
services for the Robot product line.
Send me a message! |
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6533 Flying Cloud Drive, 
