Registration Policies and Guarantees

Materials
You'll receive a workbook to take home. You can use it for taking notes during the session, and for implementing the techniques you learned in class when you get home.

Note: Help/Systems does not allow audio or video taping of classes.

You also will receive a handsome diploma suitable for framing. Before you frame it, however, photocopy it for your personnel file. This document is a testament to your training achievement.

Registration Information
Registration is easy. After you've read the class description, just click the Register link next to the date you want to attend. Remember, your course fee includes all materials, lunch, and snacks.

If you'd prefer to talk to a person, call Help/Systems at 1-800-328-1000 (or 952-933-0609) and ask to speak to the Services Sales Manager.

You will receive a confirmation letter approximately one week from the date you register for a course. Class size is limited so please register early. Classes are subject to cancellation. Please wait for your confirmation before making travel arrangements.

Payment Options
If you use our online registration system, you can request an invoice or indicate you plan to pay by credit card. We accept Visa and MasterCard. We will call you for payment details.

Refund/Cancellation Policy

• Course fees are fully refundable up to 5 business days prior to the first day of class.
• Organizations can substitute one student for another at any time without penalty.
• A fee totaling 25% of the course cost will be assessed for canceling or rescheduling your attendance within 5 business days prior to the first day of class.

Satisfaction Guarantee
Our commitment to customer satisfaction is backed by our no-risk guarantee.

• We guarantee that you will be completely satisfied with your Help/Systems training course or we'll refund your fee.
• We guarantee that you will understand the concepts presented and will be able to apply what you've learned on the job. If the benefits you expected are not realized on the job, you may repeat the same course within one year at no additional charge.
  

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