Robot/ALERT

Robot/ALERT

Robot/ALERT sends e-mail, text, and pager messages in reaction to events on the System i or from your programs. Robot/ALERT can automatically notify an operator or list or recipients when your System i needs assistance.

  • Receive messages from the Robot products
  • Send messages to virtually any device
  • Answer messages from almost any device
  • Send messages from your programs
  • Send messages using the Robot Browser Interface
  • Escalate problems automatically
  • Use powerful broadcast lists

 

Connect to the Automated Operations Software Solution 
Robot/ALERT, Help/Systems’ System i messaging software is critical if you want to run your System i unattended. Robot/ALERT sends e-mail, pager, or text messages quickly and easily from the Robot Automated Software Solution products to your operations staff. You can even embed Robot/ALERT commands in your programs or send messages using the Robot Browser Interface.

  • Send messages from your system i to any device—laptops, PCs, cell phones, pagers, and others—to keep you in touch with your System i anywhere.
  • Use two-way messaging to answer System i messages directly from your device.
  • Send messages to everyone on a list, or just the person on duty. Robot/ALERT can even check schedules to find the correct people.
  • All you need for fast, easy communication and notification is a communication line and an IBM-compatible modem or TCP/IP.
  • Works with any paging service that uses the TAP industry-standard computer interface and supports the protocols of more than 90 paging services, including SkyTel.

 

Send and Receive Two-Way E-mail Messages With Attachments
With Robot/ALERT, you can perform two-way e-mail messaging with attachments.

  • Send pages to an e-mail address.
  • Send e-mail messages, including IFS file attachments, and receive responses.
  • Send messages to and from pagers quickly and reliably.
  • Send and receive messages using PCs, pagers, cell phones, and other devices.
  • Define broadcast lists of multiple recipients containing both e-mail and paging devices.
  • Send Pager and E-mail Messages Using a Web Browser
  • Use the Robot Browser Interface with Robot/ALERT to send messages quickly and efficiently from anywhere in the world using your favorite device—PC, laptop, or other, and any standard Web browser software. Or, use a broadcast list to send messages to a group, or to escalate an issue.

Easy Setup, Configuration, and Maintenance
Robot/ALERT provides tools to help you setup and manage notification.

  • Robot/GUIDE, the online assistant, makes it easy to set up and manage your e-mail and paging vendors, devices, and communication jobs.
  • During installation, Robot/GUIDE walks you through the setup process automatically. After installation, use Robot/GUIDE to create new vendors, devices, or communication jobs.
  • Robot/ALERT’s menu system makes it easy to maintain your vendors, devices, and communication jobs.

Fast, Efficient Communication
Communication is fast and efficient because Robot/ALERT groups e-mail and paging messages for a vendor into communication requests, queues these requests for the next available communication job, schedules communication jobs for maximum efficiency, and checks for failed communications at regular intervals and recovers them.

Hold or Release Communication Jobs and Devices
Robot/ALERT lets you control jobs and devices individually.

  • You can hold or release communication jobs or devices without holding or releasing Robot/ALERT.
  • You can hold or release a Robot/ALERT communication job as soon as it completes processing using menu options or a command. And, you can restart the job when Robot/ALERT is released.
  • You can hold or release any device defined to Robot/ALERT using menu options or a command. When you release a device, you can purge its collected messages.

Use Less Hardware—No Need to Dedicate Modems to Vendors
Using the Robot/ALERT communication job concept, you don’t have to dedicate a modem to a vendor. Just define a communication job for each modem you want to use. Your communication jobs work together efficiently—if one is busy, another one takes over and sends the message.

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Automated notification is a key part of any automation solution. Robot/ALERT notifies you when jobs end, when messages go unanswered, when thresholds are reached, when security is breached, or when devices need attention. Robot/ALERT works with the products of the Robot Automated Operations Software Solution to keep you notified

  • Robot/SCHEDULE, the automatic computer operator and job scheduler, sends an e-mail, pager, or text message when important jobs start, finish, or fail. When you add Robot/REPLAY, the Robot/SCHEDULE plug-in that automates interactive jobs, Robot/ALERT also notifies you about your interactive processes.
  • Robot/CONSOLE, the message management system, notifies you when an important message needs a response. Robot/ALERT works with Robot/CONSOLE to notify you if important system messages aren’t answered in a reasonable amount of time. Using two-way messaging, you can respond quickly, anywhere.
  • Robot/AUTOTUNE, the dynamic performance tuning and monitoring package, use Robot/ALERT to let you know when a performance problem crops up.
  • Robot/SAVE, the automatic backup, recovery, and media management software, uses Robot/ALERT to send you a text, pager, or e-mail message when it needs help with a backup.
  • Robot/REPORTS, the report management system, works with Robot/ALERT to e-mail reports to selected users as PDF or HTML files, automatically, across your company’s intranet, or the Internet.
  • Robot/NETWORK, the network control software, can use Robot/ALERT to send a message when a system anywhere in the network needs attention. Add Robot/CONSOLE and Robot/TRAPPER, the SNMP trap and device manager software, and you can monitor all of the devices across your entire enterprise.

 

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In the U.S. and Canada, call 1-800-328-1000 and ask for Sales. Elsewhere in the world, contact your local international office.